Nessebar Mare - Sol Nessebar Resort Reviews

My Husband, myself and 2 daughters have just returned from a week in the Nessebar Mare, Nessebar Resort. When we arrived we thought what a beautiful hotel and so it is. It's spotlessly clean and staff are very nice but thats it!!! The food is absolutely disgusting and is catered only for the germans.When I mentioned it to the rep she said it's typical local cuisine but it's not the locals that they are feeding they need to cater for everyone. My eldest daughter contracted salmonella from the scrambled eggs and was very very poorly for over a week. My youngest daughter got chlorine burns on her legs from the kids pool and the pool had to be drained and maintenance carried out. When we asked if there was a problem with the pool they said no it was just routine. Yeah right!!! The entertainment was so poor it was emabarrassing for a 4 and 5 star hotel complex it's very poor. The animation team done some dancing for half an hour and it was the same dances each evening only to different music and that was it. One of the entertainment staff asked my youngest daughter (12) if she wanted to go to the kids club to make pasta necklaces, I thought they could do better than that. My Husband described the hotel as the Hilton in the middle of Bosnia as the surrounding area is very poor. At the welcome meeting the rep told us not to go out after dark unless we booked a resort taxi to come for us and bring us back as it's not safe to flag down any taxi or walk the streets after dark. There is one small shop across the road, no supermarket or pubs along the road it's the hotel or nothing unless you go into Sunny Beach. The brochure was very misleading when we booked as it said Sunny Beach was a 2KM walk along a promenade from Nessebar which it is not, it's a 10 min taxi ride which costs 25 Leva thats about £12 each way!!! The locals are out to get you whether it's to rip you off by trying to sell you things or to steal your wallet off you and they won't take no for an answer, we didn't feel safe and felt very vulnerable. Well on the whole our experience of Bulgaria has put us off going abroad in the future. I read these reviews before we booked and voiced my concerns with the travel agent and they told me not to be daft that they have to meet certain criteria to get in the brochure well take it from me believe the reviews!!!