Hotel Riu Helios Bay Reviews

Couldn't find may reviews on the hotel or resort before we travelled as it only opened this year, and it's in a very small and quiet place.

Hotel accomodation was excellent, very spacious rooms, plenty cupboards, and a fridge.
Rooms had cable TV but only 3 english speaking channels (2 news and MTV) and the rest in German! The rep said that the hotel was increasing the cable package next year so there will be more English speaking channels, which will come in handy if you go at the end of September as the weather can be very changeable and everything is closing down for the winter!!

Food in the Hotel was excellent, plenty to choose from. There's a snack bar that's open throughout the day so you don't have to be down in time for breakfast.

There is 2 bars, 2 resturaunts, indoor pool, jaquzzi, sauna and steam bath.

Plenty sunbeds round the outdoor pool. Best spot is the far side of the pool, near the beach, as after lunchtime the hotel puts the other side in the shade. But get up early as the Germans will beat you to them!!

Was cloudy the first day we arrived, and 1 other day it rained but otherwise the weather was lovely, blue skies and warm. Would not go as late in September, as most shops and bars in the place were closed. Water parks on the Black Sea close in early September as well.

Would deffinatly recommend this resort if your looking for a quiet relaxing beach holiday, and there seemed to be plenty of activities and entertainment to keep young kids occupied.

The hotel was excellent, the staff could'nt do enough to help, especially the children's club rep.The hotel was very clean and there was a good selection of food in the restaurant. The only fault with the hotel was the swimming pools were very cold even the indoor pool.
The village outside the hotel unfortunately was closed for the winter, so there was no where else to go.I think during the season it would have been quite nice, a few shops and bars to visit.

We were very apprehensive when we booked this resort and hotel as there were no previous write ups due to it being a new resort and the hotel only opened in May this year. However we were not at all disappointed.

The hotel is brand new and very clean. The rooms very spacious and carpeted. Only 6 floors so no problems with lifts etc. Hotel is situated on the beach but it is man made so slightly shingly. Animation team were excellent and really made an effort to make sure we were entertained all day-even when it rained for a day and half!

The village of Obzor is still yet to catch up with this century! - however it is not to be missed-especially on a Saturday night. The shops (more like car boot stands!) are very very cheap so you don't need a lot of spending money - pint of beer approx 40p-bottle of Chardonnay 10levs (approx £3.00)-some of the locals however can hassle you too much to buy things but further into the centre of the village they are ok.

Food in hotel wasn't too great as a lot of it wasn't labelled so wasn't too sure what we were eating sometimes - had a bout of tummy upset but the Bulgarian national drink of Mastika soon sorted it out. Thomsons rep John was very helpful and knowleagable and the hotel staff were friendly although they sometimes struggled with English.

Would definitely stay at this hotel again and wish we had booked for 2 weeks instead of 1.