Starfish Trelawny

Added by Holidays Uncovered Team

Ranked

2 nd

out of:


Overall hotel rating for Starfish Trelawny:

Based on 32 reviews

Very Good Further information

Cleanliness

Good

Food

Good

Hotel entertainment

Average

Hotel service

Good

Kids facilities

Average

Location

Average

Room comfort

Good

Best for:

Families with Teenagers Families with TeenagersFurther information


58%

of reviewers would recommend Starfish Trelawny to a friend

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Showing 1 - 15 of 33 reviews

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"Starfish Trelawny Resort Hotel, Falmouth"


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I spent 2wks along with 5 other friends at the starfish from end of sept thro to oct 08, i was amazed to what we found musty smelling rooms sea view couldnt see a sea view with the big tree that was blocking our view. food was terrible nothing ever that hot an when it was you get rude arrogant ppl who drop things on you an dont apoligize an mainly always the same old same needs some more thought an more british food brought in yet the poolside bar where you could eat was the best.even try one of the other restuarnt but be perpared to pay extra which is another rip off in all inclusive in all the deserts were the best the entertainment wasnt grt at all nothing at all for teenagers to do think the entertainment department needs some more looking into as in training there were one or two that actually knew what entertainment was all about, maybe they need too see mona she knew what entertainment was about also dont take along a video recorder as your not allowed to video any acts all copy rights they say how would they like there hotel promoted with the hostility its going to get thro not allow this an that in total it was more like faulty towers or butlins in need of a total refurbish as the place is totally dated an needs a big uplift plus the entertainment needs to go on for longer with a little something for the kids before the adults entertainment starts Bar staff especially junior was the best he could fix almost anything you wanted to drink thats if they hadnt run out of what you wanted which was more than likely they had as it happened once to often.would i go back to the starfish A BIG NO NO not untill it was refurbished an upgraded in many aspects.


By: john hit - Submitted 14th May 2010

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Travel Date: February 2009 Best for: Mature Couple Book now
Travelled with: Not Specified Recommend to a friend: Yes
Operator: Kuoni New Window

"GREAT PLACE ON A BUDGET"

Overall Hotel Rating:

Very Good

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This hotel was spotlessly clean with fabulous, helpful staff always smiling. The only downside of the staff was at the Watersports where one or two but not all the guys were just leeches, staring at the women and making us at times feel a bit uncomfortable. The food was amazing, anyone who complains about the food simply will never be happy. The choice is great from hot and cold food in the main dining area to a choice of snacks on or by the beach. The Ala Carte restaurants were beautiful too and for a small fee, well worth it in beautiful surroundings and they really do try to go out of their way to accomodate your every need. The Rum is very strong, too strong for us however, there is a great choice of other drinks and cocktails on the all inclusive package. One or two did complain about the hotel but to be truthful, they would complain wherever they were. It is not safe to go out on the beach of an evening and I did hear of 2 attacks on the beach, I do not know if this was true but being honest again, its a silly thing to do, go walking on a dark beach at night in a strange place. I would go back to this hotel tomorrow no problem, all the staff were great,entertainers never stopped and I wish you all a grwat holiday!


By: HELEN METCALFE - Submitted 12th January 2010

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  • Very Good

Travel Date: October 2009 Best for: Families with Teenagers Book now
Travelled with: Young Couple Recommend to a friend: Yes
Also Reviewed: Operator: Thomson New Window

"dont go"

Overall Hotel Rating:

Poor

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run down needs cleaned.toilets in lobby are disgusting.rooms have musty smell, and full of bugs .pools need cleaned.nightlife very poor and hotel entertainment is extremely amateurish.


By: lorna hutchens - Submitted 29th September 2009

  • Below Average
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  • Poor

Travel Date: September 2009 Best for: Families with Young Kids Book now
Travelled with: Young Couple Recommend to a friend: No
Also Reviewed: Operator: Thomson New Window

"good for budget"

Overall Hotel Rating:

Good

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We just stayed here week commencing 26th april 2009,For the money that we paid we knew what to expect.Hotel is close to the airport which was what we wanted after a long flight.Upon arrival at the hotel checkin was quick,you got a cold cocktail while you waited to be seen too. the rooms were very spacious and clean,some of the rooms over look the kitchens,and a bulidin site which was an eye saw. The food was lovely in the buffet restuarnt,with a wide variet of choice,We didnt go to the Al'carte's as you had to pay for them which we were not told until we actually got to the hotel,which was a bit disapointing. The beach was gorgeous,the lifeguards are great. You must go to Leons lobster for the $25 its worth a good lobster. The only downside to this hotel is the main bar only has 6 table and 8 seats round the bar so if you dont get down early enough you have to stand the whole night.The entertainment is the worst that I have seen in an All Inclusive.


By: Danielle Starr - Submitted 6th August 2009

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Travel Date: April 2009 Best for: Families with Young Kids Book now
Travelled with: Young Couple Recommend to a friend: No
Also Reviewed: Operator: Airtours New Window

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"great hotel at a great price!"

Overall Hotel Rating:

Excellent

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This hotel is a bright colourfull lively hotel...just what you would expect in jamaica!It was the first all inclusive hotel we had stayed at and has been hard to live up too!The cocktails are to die for(humming birds!!)and the food is fresh and local!The pools were clean and the beach was just a few steps away.All in all a perfect get away and alot cheaper than many other hotels on the island:)


By: sophie jenkins - Submitted 31st March 2009

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  • Excellent

Travel Date: June 2008 Best for: Families with Young Kids Book now
Travelled with: Family Recommend to a friend: Yes
Also Reviewed: Operator: Direct Holidays New Window

"WORST TRIIP EVER"

Overall Hotel Rating:

Poor

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Never go it stinks! They dont have any toilets!


By: Fred Jones - Submitted 11th March 2009

  • Poor
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  • Poor

Travel Date: January 2007 Best for: Not Specified Book now
Travelled with: Single traveller Recommend to a friend: No
Operator: Kosmar

"Fab - we got married !"

Overall Hotel Rating:

Excellent

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We had the most fabulous time here ! We decided after a long engagement to get married here and organised it direct with the hotels coordinator (organised it whilst the poor island was getting bashed by the hurricanes !). We were worried that it wouldn't go to plan or that the hotel would be too damaged, or that....well I guess we worried about everything as you do when you're getting married !

BUT....they were ABSOLUTELY AMAZING !!! They sorted everything out for us, flowers, photographer, video, vicar...everything. It all went perfectly in the gazebo down by the beach (even down to a great wedding cake), and loads of the holiday makers even came to our wedding...and our reception ! I can't praise them enough. The bar and coffee/tea machine in the room was well stocked, the restaurants fab, entertainment great ! We'll definately go back.


By: Debra Heath - Submitted 4th March 2009

  • Very Good
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  • Good

Travel Date: September 2007 Best for: Young Couple Book now
Travelled with: Party Animals Recommend to a friend: Yes
Also Reviewed: Operator: Thomson New Window

"starfish"

Overall Hotel Rating:

Average

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just got back its ok if you want sun and to relax. food is quite basic and not much variety. if its wet or over cast then there is nothing to do,except sit in your room and watch telly. there is no early evening entertainment so was quite a poor week.trips are very dear and taxis and car hire are also expensive. the beach is full of sea-weed which gets cleaned most mornings but sea is still full of it.The swimming pools are excellent.overall would give it 6/10


By: w street - Submitted 17th February 2009

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Travel Date: February 2009 Best for: Families with Teenagers Book now
Travelled with: Party Animals Recommend to a friend: No
Also Reviewed: Operator: Thomas Cook New Window

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"brilliant"

Overall Hotel Rating:

Excellent

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have been to this hotel twice now and both times times it has been brilliant,The hotel is clean and the staff even the gardeners are friendly.


By: jesson - Submitted 11th February 2009

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Travel Date: December 2008 Best for: Families with Young Kids Book now
Travelled with: Family Recommend to a friend: Yes
Also Reviewed: Operator: Airtours New Window

"Starfish Trelawny Review"

Overall Hotel Rating:

Good

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The hotel is quite old and in need of a face lift, that said every where was clean and tidy. The rooms are basic but adequate, after all this is only a 3* hotel. The food was good with plenty of choice, we never had a problem getting a table in the restaurant and the staff were always extremely helpful. The pools were good, and the beach was clean, the locals could be annoying but if you are firm with them they tend not to bother you. If you have a problem there was always a security guard available. The one thing I was disappointed about was the cost of the trips. I was lucky enough to be with someone who had been there before; he knew one of the taxi drivers who do work for the hotel (Carl Clarkson). We booked 3 trips away with Carl and saved a fortune, he also knew the best/safest places to go. His number is 18768628053 and I would recommend him to any one, pass on my regards to him if you use him (Mick).


By: Mick - Submitted 1st February 2009

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Travel Date: January 2009 Best for: Families with Teenagers Book now
Travelled with: Friends Recommend to a friend: Yes
Also Reviewed: Operator: Thomas Cook New Window

"Avoid it at all costs"

Overall Hotel Rating:

Poor

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We booked 2 weeks at the Starfish over Christmas.....mistake.... BIG mistake! The place is poorly run, run down and grossly over rated and over priced! The room was OK but I reckon the maids only worked part time. We had to ask for the complimentary mini-bar to be stocked - it was stocked once during our time there (3 small bottles of water and 5 small bottles of sickly Jamaican pop between 4 people for a 2 week stay). There was no hot water, the power kept tripping out, the key-cards wouldn't work, and the kid's bunk bed was on the brink of collapsing each time one of them turned over in the night! The hotel shop was small and rip-off prices.I bought some decongestant tablets 2 for $2 - they had an expiry date on the packets of March 2008! The staff were ignorant,plus they never had any change so we ended up walking away with them owing US money each time! The food in the buffet was decidedly average and often cold. You could get a table but obtaining cuttlery, glasses, cups etc to enable you to indulge in a meal was like pulling teeth, waving $ bills to encourage the waiting staff to actually wait on the table worked, but only sometimes. They were poorly trained, painfully slow and sometimes downright rude. One night we asked 3 different people for a glass of wine-it eventually arrived as we were getting up to leave the table! The choice of food for children was also very poor-my son lived for much of the fortnight on chips and bread. He'd have eaten bananas had there been any! Considering we were in the tropics, the fruit selection on offer was very poor-melon, or perhaps melon, if you were really lucky, melon and pineapple-oh, and once we actually saw bananas but they disappeared so quickly that you'd have thought there was a shortage (there clearly was here!). There was nothing for the kids to do at night apart from the games arcade, they charge for everything-machines, pool tables, air hockey, etc. My children actually had money taken from them by a bunch of other kids. There should have been a member of staff in the arcade area but she kept disappearing. The pool nearest The pool nearest the beach was filthy. The water was almost yellow and you couldn't see the bottom. It was littered with plastic cups, straws, cigarette buts, scum, and heavens knows what else. The filtration system had broken down but they insisted on keeping it open. The main beach was littered with rubbish and broken glass. The kid's beach was evil . Never again


By: Lindy-c - Submitted 1st January 2009

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Travel Date: December 2008 Best for: Party Animals
Travelled with: Family Recommend to a friend: No
Also Reviewed: Operator: Direct Holidays New Window
 
 

"Best holiday ever!!!!"

Overall Hotel Rating:

Very Good

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I have stayed at this hotel twice and i had the most amazing time! There really is something for everyone and even though the flight is long it's definitely worth the wait. I made great friends with the locals and the hotel staff and the day trips the reps organize are amazing! I loved swimming with dolphins! The food was lovely, especially in casablanca (very posh)!


By: genevieve jacques - Submitted 28th December 2008

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Travel Date: March 2006 Best for: Families with Teenagers Book now
Travelled with: Family Recommend to a friend: Yes
Also Reviewed: Operator: Thomas Cook New Window

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"Starfish Trelawny review"

Overall Hotel Rating:

Very Good

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We have just arrived back from our second holiday to Starfish and already we are planning to go back at the end of the year!! It is fab, there was 10 of us altogether, from 7 to 45 years of age! Nobody got bored!! All of the staff are sooo friendly, the entertainment team work so hard and make your holiday fab, especially Huie, Mona, Chad and Kevan! The lifeguards are helful and friendly, Valentine is the best so you have to make friends with him! The food is ok, not the hottest but you do get a variety to choose from. There are lots of excusions to go on and a variety of activities for everyone day and night. If these people can do anything for you, they will. You can leave the resort, its not as bad as you may think, but to be honest the resort is so big with loads to do so I dont think you need to. While you are there you should visit the bamboo village next door, they sell lots of bits and pieces, you can haggle with them at least half price, but it really helps them out as they dont have much money out there! They love old football shirts out there so if you have any you dont want, take them with you, pick out your favourite staff and you will be well looked after!! Not really sure what else to say about this place but dont read any bad comments about this place, you cant please everyone!! See it for yourself. Cant wait to go back for Christmas.


By: Perrina.... - Submitted 29th February 2008


Travel Date: February 2000 Best for: Not Specified Book now
Travelled with: Not Specified Recommend to a friend: Not Specified
Operator: Thomson New Window

"Starfish Trelawny review"

Overall Hotel Rating:

Excellent

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What can I say? First the flight was very long, didnt have to wait too long at immigration. Was quite upset at the poverty you see all around you. The hotel was in need of updating but decorating was being done in vacant rooms while we were there. Rooms were spotless and plenty of towels. Shampoo, shower gel and soap was all provided as was hair drier and iron/ironing board. The room was very spacious, with a fridge and optics. Had read that if you emptied the optics then you had to pay for replacements. Well we didnt even touch them as the lobby bar didnt shut til 2am. The pools were clean and had life guards sitting at the side. The beach was very clean (was cleaned at least three times a day). We loved the little island that you wade out to, there was a nice breeze there that you didnt get beside the pools. Even the locals that stood in the water between the beach and the island were good fun and friendly. They try once to sell you ganga and if you say no then they wont do it again but will still come and talk to you. The food was exceptional, we only ate at the buffet as the food was so good. Even the girls loved the food!!!!!!! The entertainment was good (better than I thought it would be) but was over at 10.30pm. Mona-Lisa is unbelievable. She must be the most multi-talented person ever. Staff at the hotel are wonderful!!!!!! The lobby bar staff are so funny and Yvonne who worked day shift there was lovely, she can make the best Brandy Alexanders. But the member of staff who made our holiday had to be Winchester the bell-hop. You cant miss him, he's got curly hairy legs and a great big smile. We loved him and have even kept in touch. We went to Dolphin cove which was brilliant, Johns Hall which we loved because they took you to a little school for children between 3 - 6. They were so cute. We also went horse riding at Chukka. This must have been the funniest bit of the holiday, when you go in the water with the horses there is absolutely no control but the guides was very good and catered for total beginners as well as experienced people. The girls enjoyed it so much that they went twice. Dont think there is anything else to add about this holiday except that we didnt want to come home. We loved the sunshine, the beaches, the hotel and the cocktails but most of all WE LOVED THE PEOPLE! They are what make your holiday, so if you treat them with respect and have a bit of fun with them then you will have a wonderful time like we did. Hopefully we will be going back next year.


By: Phil, Fiona, Gillian & laura - Submitted 20th November 2007


Travel Date: October 2007 Best for: Not Specified Book now
Travelled with: Not Specified Recommend to a friend: Not Specified
Operator: Other

"Starfish Trelawny review"

Overall Hotel Rating:

Good

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just returned, first time in Jamaica. lots of americans and they also let out rooms for local conferences. This posed a problem with eating arrangements for the weekend. However that was the only downside, very pleasant people and happy to help.they never rush!!!
don't forget there is alot of poor people in jamaica and yes they like being tipped but i came away feeling very lucky with what i have, they even have to pay for schooling
hotel could do with dome updating,food good but all spicy and the casablaca is worth every penny(posh nosh) and some u don't even pay for.Trips are good but
take plenty of money.lots of mozzies. If you go this time of year remember it is rainy season( torrential) but still hot from 7am. lots to do during day but not much at night.don't lrt the security put you off


By: morton- durham - Submitted 1st June 2007


Travel Date: May 2007 Best for: Not Specified Book now
Travelled with: Not Specified Recommend to a friend: Not Specified
Operator: Other