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Submitted in May 2010 by: Lynne Hoban

Operator and Date: On the Beach, May 10

A very tired and dark hotel, in need of modernisation, especially the bathrooms. Food was below average for a three star hotel. Everywhere is reached buy steps throughout the entire complex, so not suitable for anyone with the slightest walking problems. We were overlooking a lovely pool that we were not allowed to use as we were with a different tour operator and were told that the area was for German guests use only - so why were we put in a room overlooking the pool for heavens sake. Staff were ok, polite and helpful, however, because we made our own beds on the first day, the maid never made them for the rest of the week. I would not revisit this hotel nor would I advise anyone else to do so.