Comment on this review or add your own review

Submitted in October 2004 by: Janet,Richard

Operator and Date: Other, October 04

Well as soon as we got there the hotel wanted 60 euros off us which would be refunded on departure as long as there was no damage or breakages in the apartment. You have to have a good look around so they can't blame you for someone elses damage at a later date. The room was reasonable but not very clean ie; something had been spilt on our balcony and was there when we went home. Found out that we were only given 1 toilet for the week when we needed it badly,fortunately a nice lady from newcastle gave us some of hers after hearing me ask at reception.

Was shocked on last day to find out that they do not have a curtusy room to clean up for the flight home! Was told we could keep a room till 8 o'clock for 30 euros but we really think that was asking too much for a facility we would have used for 30 mins max. We have been on several holidays and never known there not to be a room set aside for people on late flights who have had to vacate their rooms at 12. This was a late booking from internet but when we finally asked our rep he was not very helpful and said it was all in the brochure,something we couldn't have known as we were allocated on arrival. Never seen the rep for a week and by the sound of it none of the other people in this hotel had either.

Anyway the good bits! The resort was great and not too busy but there was loads of places to eat and drink. We spent a lot of time in Rios bar watching footy and playing pool, the staff were great George the mad brazilian, his sister Katrina and her husband Antonio. Posh restruant to eat is Yannis we went there twice and the meals was the best we have had. Breakfast we had on the beach front and the view while we were eating was the best we have seen.

We will definately be going back there but we have heard its busy and rowdy main season so we will go back May or October. Weather was still great for the time we went and we really liked the resort.