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Submitted in August 2009 by: Terry Seymour

Operator and Date: Thomson, June 09

Our holiday at the resort started with Thomsons dumping us off on the road and clearing off, we lost the rep as we were getting our baby in to her pushchair but found our own way. Booking in was easy enough with reception staff pleasant and on the ball. However, our 1st room was room 118, right next to reception and all the walkways lead past it, not suitable for a young family, unable to get hold of the rep or Thomsons by phone or text we arranged a room move with reception who were very very helpful. Our 2nd room seemed to be newer as it was much cleaner than room 118, with a cleaner room and less foot traffic and noise our holiday was a very enjoyable one.

The pools are very good, the grounds are well maintained and clean. Staff in reception are very good, know the resort and surrounding areas and can help with most things. I snapped the mixer tap one afternoon, reception phoned maintenance immediately and within an half hour it was replaced and in full working order, not bad! The rooms are cleaned regularly and to a good standard. I do agree with some comments on here that the rooms could do with updating but they were adequate for a base.

The location of the resort is excellent, just across a road to the 'major' part of the resort, sometimes having to dodge those annoying "you want Chinese buffet" words!!!!