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Submitted in August 2007 by: Willis Family - Stoke

Operator and Date: First Choice, August 07

Firstly we stayed at this resort in August which we new would be busy.We had read some bad reviews on the Jupiter Hotel but went with an open mind. Upon arrival at the hotel a lady was complaining to reception regarding an incident with her child who had recieved 6 stiches in his head due to someone bashing him in a wall, she advised us to watch our belongings because there were thieves about, so we got a safety deposit box which cost 16 euros per week.

We arrived in our hotel room at 10pm got something to eat and went to bed slept for literally 30 mins before the slamming of doors and screaming kids along with foul mouthed adults were up and down the corridor, we just assumed that new people like ourselves were arriving and finally got to sleep about 2pm. How wrong we were this happened every night and we had about 5 hours sleep each night. On the floor above us the police were called due to someone fighting (not over a towel on a sunbed!!)

On our first morning we were awoken by slamming and screaming at about 7am had a shower etc. and went down to the sunbeds, there were 2 left, the sunbeds surrounding the Jupiter pool are welded down with a metal bar so you cant move them on the front row, then the rest of the sunbeds are chained and locked up until 8am, people go down and put towels on the floor where they are going to put the sunbeds once they are unlocked where its a mad scrabble with everyone walking around like rows of ants with sunbeds on their heads, we wanted a sunbed at the front so we could keep an eye on our children in the water so for the rest of the holiday we had no choice but to go down at 7am to reserve our beds.

We asked for a low floor and stayed in room 110 overlooking the lake or Swamp and the Saturno pool. We had no privacy as both double beds are in the same room, and there is only one wardrobe for everyones clothes,the bathroom was in desperate need of some cilit bang and the towels needed some glo white. In this complex there are 3 hotels Jupiter, Marte and Saturno they are 9 storeys high and have 60 rooms on each floor so this approx. made 4000 guests, so you can imagine what the pools were like.

On a brighter note and i am struggling to find one,the staff were always freindly, the First Choice reps (Mark and Becky) were lovely, the maid came in to clean everyday you put your towels in the bath if you want clean ones and a please change linen sign (provided)on your bed if you want it changing, the maid came in everyday and we stayed for 7 nights (thank god it wasnt 14) The restaurant is huge, and is more than capable of catering for its guests we never had to queue, you can eat in any of the 3 hotels there is a menu put up at each one in the afternoon so if you dont like what they do at one you can go and check another menu. Breakfast is 8am - 10am, snacks are served from 10am - 6pm at lunch you can use the snack bar in reception or the restaurant 12 - 3pm, dinner is 6pm - 9pm, then snacks 9pm - 12midnight,the bar is very quick at serving. Kids can have slush or a tub of strawberry/vanilla icecream, or help themselves to water, pop etc.

The entertainment starts at 8pm with no First Choice entertainment which we assumed it would be,it is on site spanish reps who do mini disco, bingo, then a professional show which we didnt think catered for our kids age, i.e. Elvis, Bee Gees, Abba by Spanish,so we found alternative things to do. There are courtesy buses which take you to the beach or Port but it is only 15 mins walk away. The beach is lovely with very soft sand the beds are approx. 3.50 euros each with an umbrella, the port is stunning with every shop you can think little bars with tables and chairs in the cobbled streets where you can watch the world go by.

We really arent moaners last year we stayed at Papantnonia, Protaras, Cyprus with First Choice and Kiotari Bay in Rhodes the year before and they were fantastic. But wouldnt go back to Jupiter because everyone really is on another planet.

If you think you can cope with the above, good luck have a nice time and dont forget at night time you will be fine as long as you have more than 10 vodkas and take your earplugs and sleeping pills.