The Nine Muses Reviews

These apartments are located in a beautiful hill side location and are furnished and cleaned to a very high standard. The pool area is very pleasant with fabulous views. Breakfast is very good with lots of fresh fruit, breads, cheese and meats. The hotel does not do eveing meals contrary to its web site information. The location is quite isolated, so we would recommend renting a car or scooter which can be organised through the owner. The nearest town, Skala is approximately 3 to 4 km, but there is a nice little village with a few taverna's 2km away.

The service staff were fabulous friendly and helpful and very hard working.

Unfortunately we cannot say the same about the owner. On our arrival he was friendly and said he would make our stay pleasurable and gave us completmentary fruit Fabulous we thought. From then on it was a different story. On day one I reported various faults around our appartment which required attention. One of the faults was very important, as it was a safety issue with an exposed electrical fitting. A couple of items were addressed, but the owner ignored all of the others including the safety issue. The television did not work all week This we were not to worried about, but others may have found this unacceptable.

The staff normaly present in the mornings. After that you are on your own and the owner is not easy to track down.

To finish our wonderful stay, the credit card machine was faulty after approximately an hour and many transactions and refunds latter we concluded. Unfortunately on our return to the UK checked my credit statement to fing that the refunds we exchanged at different rates leaving us 156euro's out of pocket. I tried to isssue this with the owner as the problem was caused by his credit machine and his bankers. After several weeks this did not get resolved through the owner and I had to reslove this through a banking dispute service.

In conclusion: This is a very nice hotel with lovely service staff, let down by poor management. The owner says he will do something but in reality does nothing and is not prepared to accept anyone else's view but his own. Dissapointing end.