Terralta Apartments

Added by Holidays Uncovered Team

Ranked

14 th

out of:


Overall hotel rating for Terralta Apartments:

Based on 108 reviews

Very Good Further information

Cleanliness

Very Good

Food

Good

Hotel entertainment

Average

Hotel service

Very Good

Kids facilities

Good

Location

Good

Room comfort

Very Good

Value

Very Good

Official rating:

4 Star Hotel

Best for:

Families with Young Kids Families with Young KidsFurther information


83%

of reviewers would recommend Terralta Apartments to a friend

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Showing 1 - 15 of 109 reviews

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"Lovely Holiday"

Overall Hotel Rating:

Very Good

Open quote

We booked the Terralta we just wanted a break after Christmas really,really lovely spacious appartments there were 4 of us in a 2 bed appartment,The weather was great really for January 4 days out of the 7 it was hot.The little shop in the complex is good but down 2 hills there is a big super market very cheap, u can get a bus outside that takes you to Benidorm old n new town you can walk but is far to the New,we reccomend Michaels to eat out in the old Town beautiful food n cheap.We had a nice chilled out Holiday met some lovely people a lot of pensioners but fun!we are 46 and we had our 17 yr old lad n his girlfriend with us n they loved it we are booking again for March xx


By: Julie Gardner - Submitted 30th January 2012

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Travel Date: January 2011 Best for: Mature Couple Book now
Travelled with: Families with Teenagers Recommend to a friend: Yes
Also Reviewed: Operator: Alpharooms New Window

"good friendly hotel"

Overall Hotel Rating:

Very Good

Open quote

We had a two bed apartment situated above reception, with beautiful views of the town and sea. Room was spacious,clean, had plenty of wardrobe and drawer space for all five of us. We didnt cook dinner in the apartment, made breakfast and lunch a few times and has plenty of pots, pans and crockery to do this. Air con worked perfect and room stayed nice and cool. Maid service was very good, got sheets changed three times and towels changed everyother day in our two week stay, as well as bathroom cleaned and floors moped a few times.Mini market on site was reasonable and pretty well stocked. It is run by a very friendly english lady who is very helpful. We found the supermarket at the bottom of the incline to be alot better value, soft drinks was nearly half the price as were other things. If you find it a struggle going back up take a small suitcase and wheel back. Cigarette machine and cash machine onsite, as is the computers, think there is four or five. Pool area was super, clean, spacious and the pool was huge. no inflatables allowed the month of july and august. life guard on duty during the day. The entertainment to say the least was very poor unless you like to play bingo every night. maybe if you had young kids it would keep them amused, but mine it didnt. The few nights that we stayed around my kids spent there evening in the games rooms. Happy hour was fantastic, this seemed to be the time that everyone came back as the bar was very busy. Happy hour or hour and a half is from 9 till 10.30. wine, strongbow, vodka, lager, smirnoff ice and soft drinks are 2 for 1. not all drinks are included.


By: Amy King - Submitted 2nd October 2011

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Travel Date: July 2011 Best for: Young Couple Book now
Travelled with: Young Couple Recommend to a friend: Yes
Also Reviewed: Operator: Lastminute.com New Window

"very good value"

Overall Hotel Rating:

Good

Open quote

The apartment was lovely and clean, spacious and great to have fridge freezer ideal for freezing bottles of water for the beach. All staff are very friendly and reception staff very helpful. There is a small shop on site useful for items if you don't want to carry much from local supermarket. Our room was cleaned 3 times each week and the towels and bedding changed each time. The room was ok and had everything we needed, but the beds could have been better. The place is cleaned from top to bottom daily; the reception staff are really professional and helpful; the lady in the shop is warming and super. I must particularly say the bar/restaurant team are exceptional and make sure all is superb.Good facilities on site, sunbeds are a problem there are never enough for everyone. We spent the 1st 2 days on whicker chairs as we don't agree with putting towels down, management made a half hearted attempt to remove towels a couple of mornings but it was pretty hopeless, they just need more beds. Pools are excellent, the main pool was very safe for children. Also an excellent games room with pool tables, air hockey, basketball etc.


By: Julie Mighty - Submitted 22nd March 2011

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Travel Date: October 2010 Best for: Families with Young Kids Book now
Travelled with: Young Couple Recommend to a friend: Yes
Also Reviewed: Operator: Thomas Cook New Window

"Terralta Apartments"

Overall Hotel Rating:

Good

Open quote

A GREAT CHOICE FOR FAMILIES. Excellent apartments, spotlessly clean. Very helpful staff. Decent meals in the bar. Good pool complex but water was cold and the indoor pool was being refurbished. I believe they are heating both pools from November onwards Gym is a bit basic. Underground parking not really necessary as plenty of on street parking the next road up.


By: rebecca sale - Submitted 26th December 2010

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Travel Date: November 2010 Best for: Families with Young Kids Book now
Travelled with: Families with Young Kids Recommend to a friend: Yes
Also Reviewed: Operator: Thomas Cook New Window

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"excellent"

Overall Hotel Rating:

Very Good

Open quote

Terralta is situated in the residential area of benidorm. at first i had my doubts about the area. you would only see the seedy parts if you went looking for it. overall my partner, daughter and i loved the holiday. its about 15mins to old town and a further 15 mins to the new. the hotel food is very good. pilar the childrens entertainer is lovely. with the facilities she had she made a good job. there is not enough beds for everyone. everyone was reserving beds as early as 6am. towards the end of the holiday, the staff were removing the towels from the beds that were unoccupied. i would recommend that any children under 6 take a buggy if you out and about. there are buses to the centre at 35past no 8 bus. we found the childrens fairground excellent. overall we had a fantastic hioliday... dont pay for hair braiding at the old church. my daughter has a bald patch..


By: kelle - Submitted 17th August 2010

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Travel Date: June 2010 Best for: Not Specified Book now
Travelled with: Families with Young Kids Recommend to a friend: Yes
Also Reviewed: Operator: Thomas Cook New Window

"Quiet Hotel"

Overall Hotel Rating:

Average

Open quote

This hotel is very nice and clean, the pool is big and has a jacuzzi facility. Staff very friendly and helpful. Downsides to this hotel is its very far away from the bars and restaraunts, im talking a good 15 minute walk, and to get to new town is about 45 minutes walk, its just too far to do day in day out. the hill IS very steep and carrying many bags of shopping up the hill nearly killed me, its about a 5 minute walk from the hotel to the nearest supermarket up this hill and it has put me off returning to the hotel. also the toilets dont flush very well and any tissue waste has to be put into a bin beside the toilet, i ave since heard this is the case with some hotels in spain, but i personally think this is unhygenic and i dont feel comfortable with it. the food in the hotel is average, nothing special, pizzas and chips kind of thing, and the drinks are very expensive. entertainment is laughable, very dissapointing. there is a bus outside comes twice an hour to take you to the town, might as well walk. the satalite tv we paid for only showed CNN and other news channels, disappointing! the balcony looked out onto other houses and offered no privacy at all. if you get the chance; visit, terra mitica and terr natura, the theme park and the zoo, the best zoo ive ever been to, the elephants were amazing to see. also try to check out some of the italian resteraunts in the side streets near new town, very cheap and great food, but they dont speak english at all so just point out what you want :) shopping is very poor, all the shops sell is towels and stickers, fake tattoos and key rings, souvineer stuff, so dont expect any nice shops. a nice thing to do is to take a walk along the beach prominade after dinner, lovely weather and its very well kept there, enjoyed it. all in all i wouldnt return here just because its very far out from everything. but if you dont want to hear loud music til all house of the night i suggest this place, very quiet and clean.


By: KATE - Submitted 26th June 2010

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Travel Date: June 2009 Best for: Mature Couple Book now
Travelled with: Young Couple Recommend to a friend: Yes
Also Reviewed: Operator: Thomas Cook New Window

"Quiet Hotel"

Overall Hotel Rating:

Average

Open quote

This hotel is very nice and clean, the pool is big and has a jacuzzi facility. Staff very friendly and helpful. Downsides to this hotel is its very far away from the bars and restaraunts, im talking a good 15 minute walk, and to get to new town is about 45 minutes walk, its just too far to do day in day out. the hill IS very steep and carrying many bags of shopping up the hill nearly killed me, its about a 5 minute walk from the hotel to the nearest supermarket up this hill and it has put me off returning to the hotel. also the toilets dont flush very well and any tissue waste has to be put into a bin beside the toilet, i ave since heard this is the case with some hotels in spain, but i personally think this is unhygenic and i dont feel comfortable with it. the food in the hotel is average, nothing special, pizzas and chips kind of thing, and the drinks are very expensive. entertainment is laughable, very dissapointing. there is a bus outside comes twice an hour to take you to the town, might as well walk. the satalite tv we paid for only showed CNN and other news channels, disappointing! the balcony looked out onto other houses and offered no privacy at all. if you get the chance; visit, terra mitica and terr natura, the theme park and the zoo, the best zoo ive ever been to, the elephants were amazing to see. also try to check out some of the italian resteraunts in the side streets near new town, very cheap and great food, but they dont speak english at all so just point out what you want :) shopping is very poor, all the shops sell is towels and stickers, fake tattoos and key rings, souvineer stuff, so dont expect any nice shops. a nice thing to do is to take a walk along the beach prominade after dinner, lovely weather and its very well kept there, enjoyed it. all in all i wouldnt return here just because its very far out from everything. but if you dont want to hear loud music til all house of the night i suggest this place, very quiet and clean.


By: KATE - Submitted 26th June 2010

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Travel Date: June 2009 Best for: Mature Couple Book now
Travelled with: Young Couple Recommend to a friend: Yes
Also Reviewed: Operator: Thomas Cook New Window

"Too far away"

Overall Hotel Rating:

Average

Open quote

cannot belive this hotel is ranked as no 1 in Benidorm! nice rooms, nice pools and thats it. the hotel is far to far away from anywhere 15-20 min walk down steep hill to nearest shops the entertainment is below average also not enough staff to serve you sometimes we had 2 drinks finished before we were served breakfast


By: lynne - Submitted 16th June 2010

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Travel Date: June 2010 Best for: Families with Infants Book now
Travelled with: Families with Young Kids Recommend to a friend: No
Also Reviewed: Operator: Thomas Cook New Window

Click to book with:

"terrific terralta"

Overall Hotel Rating:

Very Good

Open quote

the apartments were spacious and clean the staff were very helpful there were two main pools one under cover for adults only with sauna and steam room then the main pool for everyone too use and a kids play area. there were not enough umbrellas arounf the pool area which in july and august will be a must has the temperature hiy 33 degrees on our last day on the 1st june.


By: julie welsh - Submitted 2nd June 2010

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Travel Date: May 2010 Best for: Families with Teenagers Book now
Travelled with: Families with Young Kids Recommend to a friend: Yes
Also Reviewed: Operator: Thomas Cook New Window

"Cheap but not that cheerful"

Overall Hotel Rating:

Average

Open quote

This was our first time self-catering abroad. We usually go all-inclusive as it can work out cheaper for a couple, and is a lot less hassle. However, Thomas Cook offered such a good deal for the week, no under occupancy surcharge, we thought we would give it a go. The Terralta Apartments are located just outside of the Old Town, set well back from the main centre and high up the side of a hill. Booking in was fairly painless, not used to parting with a deposit though, and we found our room in the newly painted block quite easily. The room itself was fine but the view was not, facing onto an old folks home, with no sun on the balcony at all. We later asked to be moved, but the shrug of the shoulders and the long list of names before ours told us to make the most of what we had. In an effort to find a bit of sun we tried the roof which is astro-turfed and the pool, but it was just to windy. Getting a balcony with some sun would have improved our impressions no end, as it was we spent most of our time off-site. We had not been to Benidorm for five years, last time staying in the Flamingo Oasis (excellent), so did enjoy exploring the Spanish side of the resort more. We found the market in the Old Town a lot better the New Town Sunday market. This was reached by walking around the back of the complex, through some scrub land and heading towards the football ground. Overall we enjoyed ourselves more because we were forced out of the complex, rather than stopping nearby as we do with all-inclusive. It is also the one and probably only time I will return home without putting pounds and pounds of weight on, so that hill really came in handy for something.


By: John Roughley - Submitted 24th February 2010

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Travel Date: March 2009 Best for: Families with Teenagers Book now
Travelled with: Mature Couple Recommend to a friend: No
Also Reviewed: Operator: Thomas Cook New Window

"fantastic"

Overall Hotel Rating:

Very Good

Open quote

fantastic hotel/apartments suitable for all ages very clean well maintained pleasent staff brilliant pool great shop pleanty going on


By: adrian salisbury - Submitted 15th February 2010

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Travel Date: July 2009 Best for: Families with Teenagers Book now
Travelled with: Party Animals Recommend to a friend: Yes
Also Reviewed: Operator: First Choice New Window

"Terralta review by a mum,nan and 2 kids"

Overall Hotel Rating:

Good

Open quote

We went here at half term week in October - me , my mum and my 2 kids aged 10 and 7, and first impressions where OMG its in the middle of no-wher on the top of Mount Everest!! How ever, if you just want to have a relaxing holiday - round the pool, away from main town Benidorm then this is for you. We found that due to the poor euro then it is expensive to eat out (£26 for 4 in the hotel restaurant and that was only for 4 meals with chips and 4 drinks) unless you were prepared toget the bus outside that comes once or twice an hour. I am reasonably fit and it used to take me a good 10-15 minutes to get down the hill to the supermarket (which is loads cheaper than the one on site!)So if you are less than abled bodied then this is not for you and quite a way from main town Benedorm.


By: Leigh wakefield - Submitted 1st January 2010

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Travel Date: October 2009 Best for: Young Couple Book now
Travelled with: Not Specified Recommend to a friend: Yes
Also Reviewed: Operator: Thomas Cook New Window

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"Like a gian youth club"

Overall Hotel Rating:

Below Average

Open quote

Booked this hotel mainly on the reviews and location as wanted something in Benidorm but away from all the hustle and bustle. Well from some of the reviews on here I was expecting something spectacular but it was just like Pontins.

LOCATION

Located up a long winding hill on the Poniente side in a quiet residential area (well it was till they built this place). We always used taxis though so can't comment on the walk. It was about 8-9 euors to the McDonalds at the far end of the Levante beach or 5-6 euros to the start of the old town.

APARTMENT

Was cleanish, Could do with a lick of paint, dangerous bare wires behind TV, uncomfortable sofa beds, apart from that just ok. Air con worked well but on a timer so would go off in the middle of the night so you would wake up roasting.

POOL AREA

NIce pool area, plently of sun beds, although if you wanted one under the shade be sure to get up about 8.00am to put towels down. My Kids loved the pool, although I felt the pool was quite small for the size of the complex.

RESTAURANT AND BAR AREA

Didnt eat in the restaurant, although it looked busy with the people who never seemed to leave the place from dawn till dusk. Bar staff friendly but cannot cope with queues at happy hour.

The entertainment was abysmal, ok so you are in Benidorm but sometimes you might fancy staying in. The supernanny lookalike entertainment woman never tried to involve my children I think you had to be in her clique, got fed up with her voice by the end of the week. She has only got one cd that she plays on a loop night after night. They don't stick to the timings either, the kids disco didn't start till when she and her clique decided rather than the correct timing. They had a parrot show one night the poor things were surrounded by all these chavs and were squawking and in distress. The chavs were too drunk too care from the happy hour.

BAD POINTS

Like someone else my family were also put in a room by the play area and had to endure gangs of youths shouting, banging and screaming till the early morning while their parents got sozzled in the bar. The security staff just seemed to ignore all this, people were complaining all the time. The only ones who enjoyed themselves were the ingrates making all the noise.

We also had to pay 10 euros a day to use the car park underneath even though it was empty.

Useless manager who doesn't listen to complaints from nice people only the chavs who spend money in his bar. - This is going to be the downfall of this place as they are frightened of loosing business due to the obvious recession in Benidorm. Years ago they would have just slung these people out.


By: katy smith - Submitted 7th October 2009

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  • Below Average

Travel Date: August 2009 Best for: Families with Teenagers Book now
Travelled with: Families with Young Kids Recommend to a friend: No
Also Reviewed: Operator: Independent

"Terralta Apartments"

Overall Hotel Rating:

Average

Open quote

Booked this hotel mainly on the reviews and location as wanted something in Benidorm but away from all the hustle and bustle. Well from some of the reviews on here I was expecting something spectacular but it was just like Pontins.

LOCATION

Located up a long winding hill on the Poniente side in a quiet residential area (well it was till they built this place). We always used taxis though so can't comment on the walk. It was about 8-9 euors to the McDonalds at the far end of the Levante beach or 5-6 euros to the start of the old town.

APARTMENT

Was cleanish, Could do with a lick of paint, dangerous bare wires behind TV, uncomfortable sofa beds, apart from that just ok. Air con worked well but on a timer so would go off in the middle of the night so you would wake up roasting.

POOL AREA

NIce pool area, plently of sun beds, although if you wanted one under the shade be sure to get up about 8.00am to put towels down. My Kids loved the pool, although I felt the pool was quite small for the size of the complex.

RESTAURANT AND BAR AREA

Didnt eat in the restaurant, although it looked busy with the people who never seemed to leave the place from dawn till dusk. Bar staff friendly but cannot cope with queues at happy hour.

The entertainment was abysmal, ok so you are in Benidorm but sometimes you might fancy staying in. The supernanny lookalike entertainment woman never tried to involve my children I think you had to be in her clique, got fed up with her voice by the end of the week. She has only got one cd that she plays on a loop night after night. They don't stick to the timings either, the kids disco didn't start till when she and her clique decided rather than the correct timing. They had a parrot show one night the poor things were surrounded by all these chavs and were squawking and in distress. The chavs were too drunk too care from the happy hour.


By: geoffry salter - Submitted 29th August 2009

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Travel Date: July 2009 Best for: Families with Teenagers Book now
Travelled with: Mature Couple Recommend to a friend: No
Also Reviewed: Operator: Lastminute.com New Window

"terralta"

Overall Hotel Rating:

Excellent

Open quote

i have stayed at these apartments three times now. my kids love the pool it is excellent. the receptionists are very helpful and rooms are very clean. the only downside is that the apartments are at the top of cardiac hill but well worth the walk.


By: claire - Submitted 30th July 2009

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Travel Date: September 2008 Best for: Families with Young Kids Book now
Travelled with: Families with Young Kids Recommend to a friend: Yes
Also Reviewed: Operator: ulookubook