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H10 Mediterranean Village
Added by Holidays Uncovered Team
Cleanliness
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Hotel entertainment
Hotel service
Kids facilities
Location
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57%
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"H10 MEDITERRANEAN VILLAGE"
Overall Hotel Rating:
Got back 2 weeks ago from this hotel..Rated 4* (thats a joke) we have stopped in 2* far outstanding in greece...having been to greece for last 5 years we fancied a change by going back to salou ,we was there 6 years ago (calypso ...a 100% better hotel) ..After arriving at this hotel at 10am we wasnt allowed to book in till 2pm (Not good when you left your own home 12pm the night b4 and you have a grizzly child of 3years)....Entertainment??? I could do better myself..absolute awful.I would never ever leave my son in the care of the kids club..they didnt care for the children they were to busy txting and on there phones.(1 childrens entertainer had 2 phones and totally ignored the kids) (and they get paid ..If they worked for me .they would of been up the road !) Unless you are lucky to get a pool view, the outlook from the balcony is terrible. Our view was a locals backgarden,washing line..The sheets were changed once a week, but the floors were never washed in the week we were there. The corners and hidden areas were filthy .The towels smelt of vinegar..the best is the sheets looked like they had been changed ,,but my son had accidently wrote on 1 bedsheet and was on 1 bed ..the nxt day that sheet was on my bed !!Entertainment at night was poor ..Half board ....absoulte awful...cold heated up left overs from night b4.......What i cannot understand is how people rate this hotel..its awful plus a 4* ..we booked throu Thomas Cook..how they can sell this holdiay ill never no...I work like every1 else reading this hard all year round to go on holiday .I feel ive lost hundreds of pounds ..plus wasted a week of my time ..Im of back to Kos in greece in future ..Good luck if u decide to go there....Will i go back.No.
By: Trish,steve,callum,from lincs - Submitted 29th June 2010
| Travel Date: | June 2010 | Best for: | Not Specified |
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| Travelled with: | Families with Infants | Recommend to a friend: | No |
| Also Reviewed: | Operator: |
Thomas Cook
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"amazing"
Overall Hotel Rating:
this hotel was fab , we loved it and were going bak in sept. the entertainment was great fab for kids and the bar staff were so friendly, defo best hotel weve stayed in. kids club on 3 times a day . and the shows at night time were really good. only 15mins walk to salou along the beach were you come across the salou ibrox bar hada good day /night in there haha . also in salou is uncle sams restuarant yum yum! 15 mins on the bus and ur at port aventura thats graet for kids. and another ngiht out id recomend is the house of illutions amazing night out there .
| Travel Date: | May 2010 | Best for: | Not Specified |
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| Travelled with: | Families with Young Kids | Recommend to a friend: | Not Specified |
| Also Reviewed: | Operator: |
Thomas Cook
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"mediterranean willage"
Overall Hotel Rating:
lovely hotel overlooking the sea, 100m from beach and outside the main town Lovely rooms, excellent food, buffet style so plenty of choice. Entertainment good both for adults and children
| Travel Date: | May 2009 | Best for: | Families with Young Kids |
|---|---|---|---|
| Travelled with: | Families with Young Kids | Recommend to a friend: | Yes |
| Also Reviewed: | Operator: |
Airtours
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"Honest review by first time reviewer"
Overall Hotel Rating:
Like a previous reviewer. We also found the man with the pink glasses rude. Drink expensive and the food in the resturant was the same most nights. Most food seemed to be recycled from the night before. Repair service excellant. Top tip for H10 would to revamp the resturant and the food.
| Travel Date: | August 2009 | Best for: | Families with Teenagers |
|---|---|---|---|
| Travelled with: | Families with Young Kids | Recommend to a friend: | No |
| Also Reviewed: | Operator: |
Direct Holidays
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"Rude Staff Member"
Overall Hotel Rating:
The hotel is very nice, but lacks in area's you have to get up very early to get a Sunbed near the pools or anywhere else, it states that no sunbeds can be reserved but at 9am all have got towels on and only a very few people on them. We had to bathe on the roof-top which says adults only but people took kids up there so the hotel does not keep to its own rules, but worst of all we had to que morning & evening for the restrant and the guy with the pink glasses was very rude to people he made the dinning room not a very happy place it felt like a school dinner hall, and he was the headmaster. Everything else was very good
| Travel Date: | July 2009 | Best for: | Families with Young Kids | |
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| Travelled with: | Mature Couple | Recommend to a friend: | Yes | |
| Also Reviewed: | Operator: |
Thomson
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"Med village 2009"
Overall Hotel Rating:
Travelled April 2009. Short transfer from airport about 25 mins to cap salou. Hotel is sited on a slight hill. Not alot of shops or bars in cap salou so if your not half board limited choice within walking distance. Supermarket in hotel block, 2ltr coke 2 euro, can san miguel 1.75. Two supermarkets close by outside complex and 1 bar on main road.
Breakfast in hotel was excellent, full english, cereals, fruit, etc. Evening meal had a limited choice, prob worst i ever seen. Food itself ok, chips with everthing. Wine with meal about 14 euro bottle.
large bar area with lcd tvs, pint 270, coke 245, also bar with snacks around top pool. Other pub on complex opened at 8. looked ok but most nights was empty. Early season yet!
Main beach about 10 min walk away, small beach about 5 min walk but down a very steep slope. Salou main town about 30 min hilly walk away.
Buses or holiday land train stop outside hotel. about 40 min to port aventura, goes via salou. fares 2 euro for all on bus, train 3 euro kids half .
Overall good family hotel, but i would prob try la pineda next time. Weather in April was also poor.
| Travel Date: | April 2009 | Best for: | Families with Teenagers |
|---|---|---|---|
| Travelled with: | Family | Recommend to a friend: | No |
| Also Reviewed: | Operator: |
Alpharooms
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"H 10 Hotel"
Overall Hotel Rating:
First time holiday in Spain, couldn't have chosen a better place, hotel was excellent, room spotless, and air conditioning if you wanted it, maid cleaned every day and was very friendly. Bus stop outside the hotel and all buses ran frequently. Fabulous big balcony on top floor, unfortunately the air conditioning fans on the top of the roofs ran all the time which kept my husband awake, I on the other hand did not notice the humming sound. Shop on the site was quite expensive as was the shops in Cap Salou for groceries and the drinks in the hotel were quite pricey. Otherwise I would give the hotel a rating of 11 out of 10 and would definately go back to H10.
| Travel Date: | August 2008 | Best for: | Families with Teenagers |
|---|---|---|---|
| Travelled with: | Family | Recommend to a friend: | Yes |
| Also Reviewed: | Operator: |
Direct Holidays
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"Great holiday"
Overall Hotel Rating:
Just returned from our third holiday at this hotel and all i can say is that the mediteranean village just gets better every holiday. The service we received from the staff at the hotel was faultless and they were there to help you whenever you needed, the only critisism we had was that the maids did not empty our bins as regular as we would have liked however other people from the other blocks did say that there's were done daily. The pool area was always clean as were the pools as well and there was always enough loungers for everyone at all times of the day so getting up early to put towels out on them was'nt nesassary. The entertainment team was there mainly for the younger kids so as ours are now in their teens we did'nt need to hang around in the evenings for the shows which was no bad thing considering the high price's for drinks in the hotel. The supermarket in the hotel was always well stocked although a little pricey but there are enough shops around the vacinity if you want shop around. The Reps were very good and full of local knowledge and were always there when they said they would be. Well done H10 Mediteranean Village.
| Travel Date: | August 2008 | Best for: | Families with Teenagers |
|---|---|---|---|
| Travelled with: | Family | Recommend to a friend: | Yes |
| Also Reviewed: | Operator: |
Thomas Cook
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"Summer holiday 2008"
Overall Hotel Rating:
Just returned from H10 Medittaranean Village in Cap Salou. This hotel would in my opinion only merit 2 star. I have made a list of pros and cons for this complex and you can draw your own conclusion. 1.You can not gain access to your room on arrival until 2.00 p.m. and then you possibly may have to wait an additional half hour in a queue for your key. 2. Unless you are lucky to get a pool view, the outlook from the balcony is terrible. Our view was of a rubbish tip. 3. The balcony itself is very large, yet the furniture consisted of one small table and two chairs. All were filthy 4. The apartment sleeps four to five adults, yet there was only cupboard space in the bedroom. 5. The kitchen is tiny and the facilities and storage sparse. 6. The sheets were changed once a week, but the floors were never washed in the fortnight we were there. 7. The corners and hidden areas were filthy 8. Pool - usual scramble for sun beds at 9.00 a.m. with people booking their spots from about 8.00. No shelter spots in the pool area at all. CROWDED. The sun beds were dirty and many broken. 9. The pool bar had a limited menu and was very pricey 10 The shop in the complex was very very expensive (one round the corner is reasonable) 11. Entertainment at night was poor 12. Security on desk, my son asked for the key for the room and was told he was not 18 and did not hand out the key to him. He asked another lad who was 18 to ask for the key and they handed it out, yet this person was not associated with our company at all.... makes you think 13. Theft at the complex - my son had is mobile phone stolen the night before we left. Another young couple had their camera, credit cards and money stolen from the side of the pool. Another woman had her bag stolen in the bar at night. Those were the ones I heard of during one week period. 14. Location. Cap Salou is a quiet village with lovely small beaches, but it is very hilly . To travel to Salou it cost for the four of us an average of 20euros per night. To summarise. I definitely will not return to this hotel.
| Travel Date: | July 2008 | Best for: | Not Specified |
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| Travelled with: | Not Specified | Recommend to a friend: | Not Specified |
| Operator: |
Thomas Cook
|
"OK Place"
Overall Hotel Rating:
Just arrived back from Med Village and had a pretty good time. The Hotel was spotlessly clean, beds changed every other day, towels daily. Sunbeds a bit of a problem as although there are plenty, there is no room to put them! Kids club a bit of a joke unless your kids are under 5 years old. Food definately not that of a 4 star hotel - every thing only luke warm at best and pretty dried up. We ate out 5 nights during our two weeks. Unfortunatley we experienced the worst storm seen in over 25 years with huge hailstones, wind and thunder and lightning. Hotel got flooded but staff dealt well.
Would not go back due to sunbed situation, food and location.
| Travel Date: | July 2008 | Best for: | Not Specified |
|---|---|---|---|
| Travelled with: | Not Specified | Recommend to a friend: | Not Specified |
| Operator: |
Thomas Cook
|
"Young Family At Med Village,Cap Salou"
Overall Hotel Rating:
Just back from 14 nights at the Med Village in Cap Salou where we were self catering. We arrived at around 11am, and has been previously stated on this site we were not allowed access to our room until 2pm,however this was not a problem as we were given a room to keep our cases in and there was plenty of toilet facilities within the complex to freshen up. We spent the time looking around the complex which was immaculate and clean and had something to eat before getting into our room. WE WERE TOLD AT THE RECEPTION THAT WE HAD TO PAY A 60 EURO DEPOSIT ON THE ROOM WHICH WE WOULD GET ON OUR DEPARTURE.
The ROOM, which was for 2 adults and 2 children was small but was enough room for our family as we were rarely in it for any length of time. Our room overlooked the upper pool of the 2 in the complex and there was no noise at night. Within the room was a digital safe which you load with your own code.
The ENTERTAINMENT was good at times for our family, but after a fortnight of hearing YMCA and the Cheeky Girl song I hope I never hear them again!! The boy tribute band were the best by a mile. You were not allowed to drink anything unless it was bought from the bar area which was rather expensive.
There is 3 POOLS within the complex. a kids pool and a larger pool on the lower level and another bigger pool on the upper half. Both are clean and well kept by staff. They are seen cleaning the area each night and prior to the pools opening in the morning.
Our only issue with this apartment/hotel complex was that due to a problem with the sunbeds they were locked at night. At 9am each morning they were unlocked by staff. You might think this was fair, however each morning between 8am and 9am British people, not Germans, got up and placed their towels on the area of the pool that they wanted and waited on the staff to unlock the sunbeds. They would then put their towel on the sunbed and then disappear for hours on end with the sunbed not getting used. The sad thing is that there appears to be nothing that the staff can do!!
| Travel Date: | July 2008 | Best for: | Not Specified |
|---|---|---|---|
| Travelled with: | Not Specified | Recommend to a friend: | Not Specified |
| Also Reviewed: | Operator: |
Thomas Cook
|
"Fantastic Family Holiday"
Overall Hotel Rating:
Just got back from a fantastic family holiday in Cap Salou. The H10 Mediterranean Village was everything and more. The hotel was clean, the food good and the staff friendly. The entertainment staff were the best ever. They really loved their jobs and were brilliant with the kids of all ages. Not much to do in Cap Salou but Salou is only a 10 min bus ride away and they are very regular (or you can get the train which the kids loved). Portaventura theme park was really good but try and go at tea time and stay until midnight (peak season only) as you won't have to queue very long for rides and you will get to see the fireworks. We also bought our tickets in the UK (7 day pass for the price of 3 day pass) and this was cheaper than buying when you get there. Salou in general has got very expensive (over €10 for 25 nappies which is £8.70)but that could just be cause the £1 is so bad at the moment!! There is a small fairground in Cap Salou but the people who own it or run it are the most miserable bunch you have ever met. They charge €2 for a kids ride on the motorbikes, boats or a 5 min go on the trampoline. They grab your kids arms and pull them off the boat ride, it is unbelievable. Anyway, you did not need to go out of the hotel as the entertainment both day and night was really good. Well done to Nancy, Sebastian, Adrian, Anneka and all the crew whose names I can't spell due to my ignorance! A really enjoyable holiday for all the family especially if you have kids.
| Travel Date: | June 2008 | Best for: | Not Specified |
|---|---|---|---|
| Travelled with: | Not Specified | Recommend to a friend: | Not Specified |
| Operator: |
Thomas Cook
|
"great holiday"
Overall Hotel Rating:
went on our first family holiday to this hotel on 10/06/08 me and my partner loved it and my 4yr old son plenty to do day and nite bus service rite outside hotel every 15min a 2min walk to beach food great cleanliness excilent a would defo go back the only down thing was a bit exspensive but that was my first time using the euro.
| Travel Date: | June 2008 | Best for: | Not Specified |
|---|---|---|---|
| Travelled with: | Not Specified | Recommend to a friend: | Not Specified |
| Also Reviewed: | Operator: |
Thomas Cook
|
"fantasic place"
Overall Hotel Rating:
Went to this hotel 12/05/08 for a week half board,had read previous reviews and knew that it would be good,Well they were right,what a fabulous place clean modern and can only find one fault THE SUNBEDS why do people want to get up so eary and want to put their towels on it is MADNESS i certinaly think the hotel should address this.The weather was not good as we had our twin grandsons with us it was a godsend as they were entertained throughout the bad weather.The childrens team are brill with the kids not only through the day but on the nighttime as well,they really invlove them in everything.The food was very good and there was a very good selection for adults and kids.Rooms were cleaned every day and towels changed as well (you have to leave them in the bath)Top marks to all at this hotel and to the kids team especially to NANCY and SEBASTION I would go again and recommend this to friends.The shows that were there at the time were very good and worth seeing.Anyone booked into this hotel and not sure do not worry you will have a great time and home from home
| Travel Date: | May 2008 | Best for: | Not Specified |
|---|---|---|---|
| Travelled with: | Not Specified | Recommend to a friend: | Not Specified |
| Also Reviewed: | Operator: | JMC |
"Lovely Hotel"
Overall Hotel Rating:
This hotel is in Cap Salou, 20 min walk from Salou. It is a nice walk along the front, but I suppose as it gets warmer, it may feel a little like hard work. But, the regular bus service is excellent and therefore you can get to Salou within 5 mins. The hotel is lovely, very good for families, having 2 outside pools and an indoor pool with jacuzzi and sauna. Did not utilise the restaurant or bar area, but from what I could see there was plenty of activities for the children. Our apartment was nice - a one bedroom - I do wish though, that they have more facilities for cooking as 2 rings for bacon, eggs, beans & tea does leave me getting hotter than I wished for. Cap Salou is ok, has a few restaurants and bars, so it would be wiser to go into Salou for further choice.
| Travel Date: | April 2008 | Best for: | Not Specified |
|---|---|---|---|
| Travelled with: | Not Specified | Recommend to a friend: | Not Specified |
| Also Reviewed: | Operator: |
Thomas Cook
|