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Kids facilities
Location
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Official rating:
77%
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"poor"
Overall Hotel Rating:
This our second visit, vast difference this time from the last time, pool bar now closed which means allthough you can get your own beer, should you want a spirit, you have to find a member of staff to open a locked cupboard. The food was generally poor unless you like chips, which we had with our gala meal at christmas. The room was always clean, staff friendly, just a shame management are trying to cut costs, with food and drink when you have paid top price to get there. Dont go unless its an absolute bargain pricewise, we will not return again, which is a shame as the first time we went we really enjoyed it.
By: mark cameron - Submitted 2nd January 2010
| Travel Date: | December 2009 | Best for: | Families with teens |
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| Travelled with: | Mature Couple | Recommend to a friend: | No | |
| Also Reviewed: | Operator: |
Thomas Cook
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"Great holiday at the Ficus"
Overall Hotel Rating:
My husband and I have just returned from a two week holiday at the Ficus and cant complain about anything. You get what you pay for, but have to say we were impressed with the varierty of food available, I am a veggie and managed to eat every night. The entertainment was brilliant, would go back again next year for a bit of winter sun.
| Travel Date: | November 2009 | Best for: | Young families |
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| Travelled with: | Young Couple | Recommend to a friend: | Yes | |
| Also Reviewed: | Operator: |
Thomas Cook
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"absolutely awfull"
Overall Hotel Rating:
the hotel was average,the food was awful and the variety and quality was realy terrible, it was a discrace me and my girl friend ate out every night apart from 1. they have pork every night and chips are all they offer as a snack through out the day. we lived on eggs and beans for breakfast all week.... i did not like the serve yourself on the soft drinks aswell.
the towels and ben linen were only changed twice a week, the kettle was provided but without the lead to opperate it which we had to rent for 1 euro per day. the television was also 3 euros per day which was terrible.it says its a 3 star hotel which i think is aload of rubbish. the ficus is best suited fo people with no taste buds ... i would encourage people to steer well away from this hotel.
| Travel Date: | November 2009 | Best for: | Not Specified |
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| Travelled with: | Young Couple | Recommend to a friend: | No | |
| Also Reviewed: | Operator: |
Thomas Cook
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"Value for money"
Overall Hotel Rating:
Spent 2 weeks at the ficus in November. Staff friendly the Thomas Cook entertainment team Lynne and Steve do their best to make sure you have a good time. The food could be better it was usually chicken or pork but you could always find something to eat, it wasn't always hot but there was a microwave you could use to warm it up. The area it was in is a little rundown but there are some nice areas within walking distance. There were one or two bars for young ones to go after the all in drinks were finished. The rep said the cleaners came 5 days a week but in fact they only come 4 wasn't very impressed with that. You have to pay to hire the tv 3 euros for 24 hours which is a bit of a rip off as you only probably watch it for about 2 hours. All in we had an enjoyable holiday although some people were very miserable, come on you were supposed to be on holiday what does it take to say good morning. If you want a cheap holiday and get it for the right price I would say go for it and see for yourself.
| Travel Date: | November 2009 | Best for: | Couples |
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| Travelled with: | Mature Couple | Recommend to a friend: | Yes | |
| Also Reviewed: | Operator: |
Thomas Cook
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Click to book with:
"Value for money and friendly"
Overall Hotel Rating:
The appartment we stayed in was spacious and clean with a double bedroom, lounge area with spare bed under sofa and a kitchen area. Maid service every day except Sunday and this was the only day pool man not there either, towels and sheets changed 3/4 times a week but if you put towels you needed changing in the bath they did so ( we had a young child who had an accident). Food was in my opinion very good, cooked breakfast with continental alternatives, eggs and pancakes cooked on an flat hob by staff in front of you, this was also used at main meals to cook fillets of meat or fish. Chips, pasta and a rice dish at all meals but all sauces separate so if like us you have fussy kids it was easy to feed them. Theme nights in restaurant mexican and chinese even a carvery on Sunday. No kids club but we dont use them but their was kids entertainment mini disco and some games to join inround the pool, I felt that Mike Leanne and Billy worked very hard to entertain everyone and put no pressure on anyone who didn't want to join in. I would recomend a taxi over transfers as it was only about 20 euros and we beat the crush to book in and also at airport an way home. The only negative thing is having to save a sunbed by about 9am at latest, some people out at 5.30am to get theirs! but I haven't done a holiday yet when I haven't had to save a sunbed and we were there in main weeks this is only a small negative.
| Travel Date: | August 2009 | Best for: | Young families |
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| Travelled with: | Family with Young Kids | Recommend to a friend: | Yes | |
| Also Reviewed: | Operator: |
Thomas Cook
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"get what you pay for"
Overall Hotel Rating:
hotel was fine and clean and rooms spacous!!went all inclusive and like most all inclusive hoteld much of a muchness as you do get fed up after 3 days 3 meals a day!!
| Travel Date: | June 2009 | Best for: | Young families |
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| Travelled with: | Mature Couple | Recommend to a friend: | Yes | |
| Also Reviewed: | Operator: |
Jet 2
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"Cheap and cheerful"
Overall Hotel Rating:
I had read reviews on the Ficus before I went, so I knew what to expect. The rooms were basic but clean. The lock on the balcony was not very secure and our two year old could open it, but the balcony was safe enough, although he still wasn't allowed out there on his own. The food was always hot and enough choice for the week. We started to get fed up of it after 5 days, especially after I found something in my potato. Not lots of drink choice, the usual fizzy and one choice of local beer. I asked for a non alcoholic cocktail, and they said they could not make me one. The staff were all lovely and friendly, the pool was freezing and the entertainment was good for our little boy. We got exactly what we paid for and had a really lovely week, the weather got better and better. If you want a cheap all inclusive holiday then I would recommend Ficus. We met a few families that had returned again and again.I personally wouldnt return to Lanzarote but thats only because I would want to visit other countries.
"excellent value for money"
Overall Hotel Rating:
We booked a late holiday, and decided on all-inclusive because of the poor exchange rate. We were offered the Ficus. My family consisted of myself, my wife and my 9month old baby daughter. We arranged our own transfers from the airport, a taxi is about 22 euros. We've stayed in Costa teguise a number of times, so know the resort and wasnt going to bother with the herds of people on a coach. This price was about the same as we had been quoted through the travel agent for a coach and this was much more convenient. We asked for a ground floor room, and got one. We arrived early and the maid was still cleaning the room. Not a problem, we just sat on the balcony until she was finished.. The room was thoroughly cleaned. ( during our week stay, the room was cleaned 4 times and the towels changed 3 times). The room was bright and big. I mentioned above that the room was clean, but it was also looking a bit dated and worn, It was probably at it's best five years ago. The staff were always friendly and helpful, always making a fuss over our daughter.
There was always a huge choice of food, with a themed food night occasionally. We had a chinese night which was really nice.
There was a carvery on the Sunday that consisted of a turkey and piece of pork that were carved up and served to you. All the usual trimmings, and alternatives if you didnt want them. No shortage of choice.
Food is a very high standard and varied every night. If you go expecting 5 star food you will be disappointed, but if you go expecting average food then you will be very pleasantly surprised. There are chips at every meal, including lunch, but people want them so they are constantly topped up. There is a little snack served between breakfast and lunch, then again between lunch and dinner. This was chips again, and usually something like battered sausage or fish fingers, just as nibbles. Breakfasts are great with again plenty of choice, continental if you want, or fry-up (as I had every morning). We were always able to find something for the baby to eat. They are not very good on the desserts, with usually a huge slab of jelly, and different flavour ice creams, sometimes small pastries, or tiramisou, but other people have mentioned that you are usually full after eating the other stuff !
As we had a baby, we were not out late at night, but the bar was always full, with a number of different things going on, usually bingo, quizzes. There was a display of reptiles one night with the option to have your pic t
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"January visit"
Overall Hotel Rating:
Very good value for money. We were more than happy with our stay at the Ficus, staff were very helpful, food was basic but good and well presented, the drink was not watered down and was available till 11.30pm. Rooms were very spacious, there was three adults and we had plenty room and beds were comfy.The entertainment staff the two Daves were excellent and worked very hard they deserve 5 stars.We were pleased we went all inclusive as the prices for eating out were pricey the way the euro is against the pound and supermarket prices were very expensive.Overall if you want a good basic all inclusive hotel this is the one to go for as it is well situated for all amenities.
| Travel Date: | January 2009 | Best for: | Couples |
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| Travelled with: | Family | Recommend to a friend: | Yes | |
| Also Reviewed: | Operator: |
Thomas Cook
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"December visit"
Overall Hotel Rating:
We were all inclusive at this aparthotel and there was non of the regular stigma. Nice apartments, good dining room, nice bar etc. The entertainment wasn't up to much but then again it was December and the hotel wasn't full but it didn't stop us having fun. The staff were great and very helpful and always made you feel welcome. The whole place was clean and tidy and the pool was immaculate. It was a good 10 minute walk in to the town centre although there was bars etc on the door step. We will be going back in the near future
| Travel Date: | December 2008 | Best for: | Not Specified |
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| Travelled with: | Family | Recommend to a friend: | Yes | |
| Also Reviewed: | Operator: |
Thomas Cook
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"excellent hotel"
Overall Hotel Rating:
It was our first time in Lanzorote, when we arrived we were dealt with straight away even though it was quite late, there was sandwiches and hot drink available to us. The apartment was spotless and overlooked the pool , it was quiet to, and very spacious, with a full sized cooker in there. You have to pay for tv and kettle though, but we took our own kettle anyway. The pool area was cleaned daily, and there was a bar around the pool area which was always manned well. The entertainment during the day was good to if you wanted to participate, and if you didnt they left you alone, the children were well entertained, on the night they entertained the children and the adults alike they were very good and the bar was manned up well with 2 or more staff at all times. It was a friendly family orientated hotel. The maids came in every day and left towels most days even though it should of been only every other and the apartment was always clean we were very impressed, we had a lovely two week break and would not hesitate to go back again well done Fiscus.
| Travel Date: | October 2008 | Best for: | Young families |
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| Travelled with: | Party Animals! | Recommend to a friend: | Yes | |
| Also Reviewed: | Operator: |
Thomas Cook
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"gopher GO FAR Away from here "
Overall Hotel Rating:
In my opinion do not waste your money going to these appartments
you are charged for the use of the lead for the kettle 1 Euro a day 3 Euro a day for TV
Food is repetitive and not cooked properly second day there i got a piece of chicken and it was not cooked right.
They changed the drinks policy without due regard to anyone else because someone abuse it by ordering 30 drinks at the one time and when i went to complain and was threatened with the police. Pool is freezing cold
These appartments are also not Child freindly (ie) 4 stairs when you enter the room. There is no Childrens entertainment unless your child aged two can play Killer darts, Killer Pool, Lilo Raceing, or Pool Polo. suitable for families with children from the age of 12 onwards.
The play area is unsafe for young children (ie) has black ash not sand or rubber matting
you are also charged plenty for the launderette and it does not clean or dry them properly it cost me 22 Eruo.
Basically what i am saying is safe your money and do not use these facilities
| Travel Date: | September 2008 | Best for: | Not Specified |
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| Travelled with: | Family | Recommend to a friend: | No | |
| Also Reviewed: | Operator: |
Thomas Cook
|
Click to book with:
"Ficus "
Overall Hotel Rating:
My husband myself and three children ages 16 14 12 have just come back from the Ficus. On 1st impression the reception was in a need of a face lift, everything was old and dated, however on the plus side the staff were very friendly and keen to help. We had 2 rooms & they were very clean, and the beds had fresh matress covers on and laundered pillows, however sheets came off by the end of night as they weren t a brilliant fit. The furniture was old, some falling apart, drawers taken out of the dresser under the mirror, and there were a few broken/loose tiles. Towels were provided but they were well used, and stained, good job i took plenty of my own! We were put on the ground floor near all the trees which made the rooms dark with not much to look at. We asked to be moved and fortunately for us they did move us to the top floor which was much better, however we could not see the pool area due to the top of the trees! so we had a sea view instead but was spoilt by scruffy waste ground which surrounded hotel. We were also near to the entertainment bar which although it shut at 11.30 it tended to be noisy as people congregate outside afterwards. All staff were happy to help and polite, my only critisism is that they were constantly walking round and swiping your plate as soon as you put your knife and fork down, if you leave your seat to get something else you come back to no plate! Some days the food was good but nor muvh for kids. There was always plenty of choice but the bacon was nothing like bacon, and the bread and butter is awful. Pool was freezing and you had to be brave to get in, however it was clean. The area around the pool was very slippery even when walking, you also had to be an early bird to get a sun bed as despite the requests not to reserve them people always do. Entertainment was poor, it was more for under 10s and a lot of bingo and quizzes. Dave and Lynn were the entertainmentment team, Lynn being better with the kids. Dave was mostly good at what he does however we and a lot of other guests thought he had his favourites and found him quite arrogant at times. The road to the hotel is in total darkness so you have to watch your footing at night. Despite all these gripes we still had a good holiday and most people were very friendly, we made some lovely friends who we will keep in touch with. Holiday is what you make of it and it didnt spoil our hols but we wouldn t go back to the Ficus unless they revamp it & sort out the foo
| Travel Date: | September 2008 | Best for: | Young families |
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| Travelled with: | Family | Recommend to a friend: | Yes | |
| Also Reviewed: | Operator: |
Thomas Cook
|
"Ficus Apartments"
Overall Hotel Rating:
We went many years ago i thought the hotels was lovely and so were all the staff our rooms where clean and tidy. even though its says 2008 i won't let me go back further i think it was 2000.
"Brilliant Family Holiday"
Overall Hotel Rating:
We are a family of four and our 2 children aged 9 and 5 loved the place. The food was great and we never went hungry. Yes you do get chips all the time but the kids didnt complain and at snacktimes they simply made up a chip sandwich which satisfied them. On 3 of the 7 nights they had a carvery with turkey, lamb and pork. Most nights there were lovely dishes with plenty of chicken and fish, all freshly cooked. My children are rreally fussy eaters but never went hungry. Breakfast consisted of a full english where eggs were cooked fresh on the griddle in front of you. And yes the bacon is the typical spanish streaky type but you are in a different country so dont expect the typical english back bacon you are used to at home. In the evening after dinner, they place on a supper which is simply bread, cheese and usually ham, tomotoes, oinions and lettuce and this is great for a small snack before bed. Rooms were great, a little bit worn but spacious and comfortable and the added bonus of a fridge was great for storing your water. The hotelis away from the hussle and bussle of the centre but only a few minutes away. Overall a great place to stay, staff were really eager to please. We would defo go back here and we usually dont go to the same place twice. Very good family hotel...highly recommended
| Travel Date: | August 2008 | Best for: | Young families |
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| Travelled with: | Family | Recommend to a friend: | Yes | |
| Also Reviewed: | Operator: |
YouTravel
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