Club Hotel Riu Paraiso Lanzarote Reviews

have just returned from 2 weeks in this hotel and must say we enjoyed it very much. yes its a big hotel i think 2 hotels made into one but the srevice is second to none with all staff doing everything to please.our room overlooked the pool and the sea in the distanceeverything in the room was great with one exception i do think the beds need renewing theyve seen there better days and just let the room down slightly.with the safety deposit box and as much bottled water free each day it was good value for money. yes there are loads of german people there but all were pleasant enough to us.and we are looking forward to a return visit next year

Having recently returned from this hotel with my family,I have to say how disappointed we were with certain aspects. Upon arrival the 'sea view' room was non existant. The view from my room consisted of a side wall and a further wall protruding to the front of my room which was painted black, oh! I could see acouple of trees!!! The rooms were very shabby with rust rings around the bath water outlet. When the toilet flushed it filled with dirty brown water. We instantly told reception and were told that it would not be possible to do anything until Sunday. We did not even bother to unpack. However true to their word we were relocated on Sunday. These rooms were far superior to the first two in as much as the furniture was light, modern looking and more to the point,m when the toilet flushed it was at least clean water that filled the pan.

Unbeknown to us, the towel fairy came at some God forsaken hour of the morning to reserve sunbeds. Despite signs around the pool area and notice in the pack in the bedrooms that this is not allowed, I was told by reception that people will do what they want to do. Sadly, we found ourselves drawn into the seat lottery as we had young children with us, and as the hotel is so vast, it was important that we could see them and they could see us.

Food, well what can I say. There did not appear to be much variation and although everything always looked attractive, there were several things that we recognised from the meal before, but disguised for the next meal.

Childrens entertainment was low standard and supervision was poor. Although the two young people with them were very pleasant, more care is needed on the safety side. Evening disco was geared very much towards 4 years old and under with little or no translation for english speaking children.

Main theatre. The shows were very good but the theatre was very uncomfortable and unless you wanted to watch whatever was on the screen, mainly football,and prepared to sit in there from 7 onwards, you stood no chance of getting a seat. There appeared to be no air conditioning in there. Also, one evening football was being shown on a T.V. screen just outside the theatre. I object strongly to this, and if people want to let football rule their lives on holiday, there should be a room somewhere, or at least put the screen on the other side of the hotel. Pool bar staff charming.

Would I return to Riu, never.

My husband and i have just returned from this hotel, i read reviews before i booked it and what can i say !! Hotel was FULL of Germans so the usual problem with sunbeds, when will hotels keep to their words and remove towels from beds. we had the problem on some days with not getting a lounger. on some occasions we noticed loungers reserved first thing in morning with people not using them till after 3pm. it p****d me off no end. Hotel very clean, grounds very clean, food excellent choices daily. Room.... now where do i start, very very basic and tatty, but i have since found out we were in the older part of hotel, did not create a good impression though !!. I had also not realised that Lanzarote was so windy. What with the Germans, room and the wind will probally not return to this hotel.

On arrival the reception staff couldn't have been friendlier. The hotel was FULL of Germans doing there usual seat/sunbed saving and they were exceptionally rude but there seemed to be plenty of sunbeds providing you didn’t mind which pool you were around. The room itself was basic, tatty and in need of a make over, however, it was comfortable and was no problem to us. By no means was this hotel a 4*, the food was basic and there was little varition. The entertainment was suited to young children and the elderly but the Crazy Show was deffinatly worth watching. If you want a seat in the theatre you need to be in there by 9pm. Day and night there is a self service bar where you can help yourself to soft drinks and alcohol which was good.

The resort itself had a lovely beach and promenade to walk along. There were plenty of shops all around the cove but if you want cheap duty free, go to Puerto Del Carmen and get it there, its a lot cheaper!

Overall we had a great holiday but feel we got poor value for money. We expected the hotel to be alot more luxurious. I will not be returning to a RIU again but this is simply because I would not wish to spend a week with the Germans again.

My husband, 2 children and mum have all just returned(thank god!) from a weeks stay at this hotel. the hotel was full of Germans which ment that we had the usual towels on sunbed syndrome with people getting up as early as 6am to reserve beds. some of these were then not sat on until 3pm!! Unfortanately as we had young children who were in the pool we needed to be able to see them from our beds so I hate to say it but we were drawn into the sunbed dash!! the pool was freezing, as it is sooo windy never really gets a chance to heat up which is very dissapointing for children who love the water like ours.

The Food, well all I can say is that whatever we had for dinner that was left over they used it in the omletes for breakfast the next morning, put it in pasta for lunch and then used whatever scraps were left to make the Pyella the following night!! Deserts were tasteless, on several occasions they put out what looked like bowls of brown sloppy snot!! I must say that the hotel was very clean and the staff very nice, but i would not call it a 4* hotel. Our first bedroom we were given was very tatty and looked more like a 2* room. We did manage to change on our third day to a much better room. The entertainment by the hotel staff was very good, but again we had the German seat thing going on in the theatre. There was not enough seats to start with as this only catered for one hotel they obviously hadn't taken that into consideration when they bought the hotel next door and combined the 2. The kids club was very poorly run, no signing in and out. My mum took my children to a fun afternoon in the pool which consisted of a few tacky floats one member of staff in the pool the other sitting on the side. My eldest got bored so my mum took them out without the staff battering a eyelid or even realising they had gone. All in all we are please to be home and would not return even for a free holiday!!!