Panorama Apartments Reviews

We had booked our holiday through the First Choice website, flew Thomson, and the tour operator was Skytours, so it was no surprise that when 10 of us got off the bus at reception approx 3pm on Thursday 2nd July 2009, none of our names were on the list.

Eventually, all of the various couples were allocated rooms, however, as the receptionist handed over the key to room 114 she warned us that the view was “not good” and that “maybe you move room tomorrow?”

As we didn’t plan to spend much time in our apartment, the lack of a view did not unduly bother us. We certainly didn’t want to waste our first full day there unpacking / packing.

There were no pillows on the beds in our room, however, once I’d been to reception and asked politely we were given two (albeit the lumpiest pillows I have ever seen). Predictably, the beds were very hard, but there are thick foam cushions on the sofa and arm chair which we laid underneath our sheets at night.

There were only minimal kitchen utensils available, and I had to ask reception for a corkscrew. The can opener was completely rusty, so we chose not to use it. There are just 2 hotplates, no oven or grill. There is no microwave (although I accept that these things were not promised). A kettle and toaster were also provided.

We weren’t overjoyed at our room, but as it was only rated a 1 key we weren’t expecting a palace. I didn’t expect to see rust along the edge of the bath however, nor did I wish to see weird gunge growing on the internal window frames. With no windows, other than the large sliding patio doors, the room felt quite claustrophobic.

With the July heat we decided it was a good investment to spend 21 euros (5 euros refundable deposit) on hiring a fan.

With only one visible socket in the room, located in the kitchen, the fan wouldn’t reach to the bedroom area. We asked reception for an extension lead but was told that we should come back and ask again in the morning!

The room was unbearably hot with no air con so we had no sleep. The fridge in the kitchen backs onto the wall beside one of the beds, generating even more heat for the poor unfortunate trying to sleep there. At 3.30am my partner went to the bathroom to find a huge cockroach scuttling around. I went to reception in my pyjamas and woke up the night watchman to tell him. He spoke virtually no English but managed to convey to us we need to see the manager in the morning.

After virtually no sleep at all, and having to sleep with the lights on so we could look out for more cockroaches, I went to reception at 8.30am Friday morning. I was finally given an adapter for the fan to enable us to use the weird 3-holed socket near the tv so we could at least cool down, and a large can of industrial strength cockroach spray.

Due to the lack of sleep, we missed the visit from our rep at 5pm as we’d both dropped off. No attempt was made by the rep to check on us at any point during our stay. There are no reps based at this site.

The pool and Jacuzzi were quite nice, and there were plenty of sun loungers, but it would’ve been good if the poolside bar had been open, especially on Sunday. Everyone had to walk to the local shops for ice creams which was annoying when there’s a fully stocked bar on site.

Despite spraying the whole room several times each day, Sunday afternoon we had cockroaches on the patio. If we hadn’t spotted them, they could easily have scuttled into the apartment.

A cleaner came in but simply emptied the bin and washed the floor. She didn’t change the towels (or tea towel).

Monday morning, after another sleepless night paranoid about cockroaches in the room, we found another two large ones on the patio (making a beeline for the apartment). I’d had enough of this and asked reception to move us.

We wasted all Monday morning packing up our things and waiting for an available room. By 1pm we finally had the keys to room 204.

The bathroom door handle came off when we used it, and the shower wasn’t particularly great, but the views were better and room was much cleaner.

Just got back and really enjoyed my stay here. The place was kept very clean, and the staff were all friendly and helpful. There are only two bugs with this place, no air conditioning (it was 30 degrees and I felt rather boiled) and there are two ways down to the main resort, one short amd very steep and the other longer and still pretty steep, coming back up was a beast. Pool was clean and nicely cool. The pool bar was a bit hit n miss (closed on Sundays) depended on whether the woman who ran it was chatting with her mates on how you got served, but no big deal. Resort was nice, but lots of pushy club reps, cant even avoid them by walking on the other side of the road as they just run over to you there. Shop around on perfumes as even though its a couple of chains, there are big differences in price, dont wait for the airport for ciggies or perfumes as they are lots more expensive. Thomson were rubbish, didnt see the rep the whole time so couldnt book any trips, never been with them before and wont rush to again.

Just come back from the Panorama Apartments a great place the hole place is very clean will go again next year

Fantstic apartments in a fantastic spot. Literally a ten min walk away from the new town and a ten min walk away from the old town and the harbour. Also the beach is not even a ten min walk away. Apartments were clean and the cleaners came regulary. Perfect place for couples to go as its nice and quiet. Would definately recommend.