Hotel Bitacora

Added by Holidays Uncovered Team

Overall hotel rating for Hotel Bitacora:

Based on 147 reviews

Very Good Further information

Cleanliness

Excellent

Food

Very Good

Hotel entertainment

Good

Hotel service

Very Good

Kids facilities

Very Good

Location

Very Good

Room comfort

Very Good

Value

Very Good

Best for:

Families with Young Kids Families with Young KidsFurther information


86%

of reviewers would recommend Hotel Bitacora to a friend

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Showing 1 - 15 of 147 reviews


"Heather and Tom, Aberdeen Scotland"

Overall Hotel Rating:

Excellent

Open quote

Just recently came back from this hotel. Everything about the hotel was well worth the 4 star rating. Our room was very spacious and the bed comfortable. Even the pillows were comfortable. The food was out of this world, it served everything. The hotel is very well situated too. Everything shuts at midnight which suited me as I like my sleep in peace. I would definately go back to this hotel again without hesitation. Looking forward to it already. P.S. try and get a room with an even number as it will look over the pool and you will get the sun on your balcony.


By: Heather and Tom Stewart - Submitted 21st March 2014

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Travel Date: March 2014 Best for: Mature Couple Book now
Travelled with: Young Couple Recommend to a friend: Yes
Also Reviewed: Operator: Thomas Cook New Window

"Easter 2013"

Overall Hotel Rating:

Good

Open quote

If you are going here then do NOT take any inflatables (even beach balls) as they will not allow you to use them in the pool. Also if you are there after 12:00 Noon you need to know that the All-Inclusive runs out at that point. You need to get your room key validated by reception to get lunch but apart from that - nothing. Also beware if your room is above the Entertainment Bar. 3 floors up and we were still woken by the music which does stop at midnight.


By: Paul Smith - Submitted 14th April 2013

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Travel Date: April 2013 Best for: Mature Couple Book now
Travelled with: Families with Young Kids Recommend to a friend: No
Also Reviewed: Operator: First Choice New Window

"Not Happy!"

Overall Hotel Rating:

Good

Open quote

Hotel had buliding work going on when I arrived and I was not informed about it before i left the UK.

Had an upset stomach for 3 days. Not much of a selection for food, ok if you like Fish or Pork! (I myself am not a big Fish or Pork Lover)

Staff in the bar and Restaurant were very Friendly


By: Joanne Davies - Submitted 3rd December 2012

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Travel Date: November 2012 Best for: Young Couple Book now
Travelled with: Young Couple Recommend to a friend: Yes
Also Reviewed: Operator: First Choice New Window

"lovely hotel & staff"

Overall Hotel Rating:

Excellent

Open quote

the whole holiday was fabulous, the hotel was spotlessly clean, the food was excellent, something to suit all tastes. The staff were very helpful and always pleasant, nothing was too much trouble. Our door lock was faulty and when we reported it, the handy man arrived 5mins later to repair it. Just one very small complaint....the air-conditioning in the lobby wasn't very good. (if you can call that a complaint). would definately go back.


By: Mrs Collinson - Submitted 25th September 2012

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Travel Date: September 2012 Best for: Families with Young Kids Book now
Travelled with: Mature Couple Recommend to a friend: Yes
Also Reviewed: Operator: First Choice New Window

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"Bitacora"

Overall Hotel Rating:

Very Good

Open quote

Friendly staff who are always willing to help, makes one feel welcome. Good food for all tastes. Clean accomodation. Situated in an excellent location, easy access to shops and beach.


By: Cecil Black - Submitted 23rd September 2012

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Travel Date: September 2012 Best for: Families with Young Kids Book now
Travelled with: Families with Teenagers Recommend to a friend: Yes
Also Reviewed: Operator: First Choice New Window

"Would not think twice about returning"

Overall Hotel Rating:

Very Good

Open quote

Loved the hotel very clean the only problem was when ordering drinks at night time the wait was endless, needing more staff. Other than this the hotel was everything you would expect.


By: Mrs Susan Whitehead - Submitted 10th September 2012

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Travel Date: August 2012 Best for: Families with Young Kids Book now
Travelled with: Families with Young Kids Recommend to a friend: Yes
Also Reviewed: Operator: First Choice New Window

"An excellent holiday"

Overall Hotel Rating:

Excellent

Open quote

A great holiday. Entertainment was great all day and at night. Food was lovley with a wide range to choose from to suit every style of meal. Bedroom was large and very nice. Staff very helpful and everything was straight forward. Only negative was that all-inclusive finishes at 12:00 day or night. This was a bit limmiting due to the fact that i didnt leave the hotel until half past 6. But a very great first holiday for me and my girlfriend. Thank you.


By: Gethin - Submitted 1st September 2012

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Travel Date: August 2012 Best for: Families with Teenagers Book now
Travelled with: Young Couple Recommend to a friend: Yes
Also Reviewed: Operator: First Choice New Window

"Hotel Bitacora"

Overall Hotel Rating:

Very Good

Open quote

Great hotel but had poor air conditioning in our bedroom and also public rooms. Food and staff excellant. Entertainment in hotel good for both adults and children.


By: Fiona Stocks - Submitted 25th August 2012

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Travel Date: August 2012 Best for: Families with Young Kids Book now
Travelled with: Families with Young Kids Recommend to a friend: Yes
Also Reviewed: Operator: First Choice New Window

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"Hotel Bitacora - all inclusive"

Overall Hotel Rating:

Very Good

Open quote

A good hotel in a good location. We went all inclusive and the food on the whole was good with a varied choice, only one dodgey day when the chef was carving and serving turkey that was still raw in the middle ! The bar staff were very good with just the odd one who seemed to make up their own rules about the all inclusive as they went along. Just stand your ground and they back down ! The rooms and pool are very good and the pool snack bar serves good simple food.


By: Darren Holmes - Submitted 20th August 2012

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Travel Date: August 2012 Best for: Families with Young Kids Book now
Travelled with: Families with Young Kids Recommend to a friend: Yes
Also Reviewed: Operator: First Choice New Window

"Fantastic Holiday "

Overall Hotel Rating:

Excellent

Open quote

My two teenage children and myself stayed at this hotel in July 2012. We had a room on the 7th floor which had excellent views towards the sea. The room was very large, clean and well appointed. All the staff were really friendly and helpful. The food was amazing and there was always lots of choice. The pools area was clean and well maintained. The usual dash for sunbeds in the morning if you wanted particular ones but always some available during the day if you did not mind where you sat. There was lots of activities during the day if you wanted to join in. We stayed for 2 weeks and did not see the same show twice at night. Some shows were better than others, unfortunately they only lasted about 1 hour. There was a live singer before and after the show. The waiters took your order at your table in the bar but it did take quite a while for it to arrive back at our table. As we did not leave until 6 pm we were provided with a room to shower and change prior to our departure which was a nice touch. We have stayed at other hotels through First Choice and the all inclusive did not finish until you left the hotel. Unfortunately at this hotel the all inclusive finished at 12 when you handed your key card back in to reception. This did not seem fair as we did not arrive until 10.30 pm when all the food had finished. Although the hotel did offer us lunch on the day of departure because we had arrived so late on the arrival day. But, they informed us that we would of course have to pay extra for any drinks we ordered! This was queried and the rep said it clearly stated in the brochure that the AI finished at 12 noon. I was not aware of this as it has never been the case at other hotels. The First Choice rep, Paul was brilliant at his job.


By: Louise Maskery - Submitted 14th August 2012

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Travel Date: July 2012 Best for: Families with Teenagers Book now
Travelled with: Families with Teenagers Recommend to a friend: Yes
Also Reviewed: Operator: First Choice New Window

"Butlins"

Overall Hotel Rating:

Average

Open quote

Stayed here many times before All inclusive option ruined the hotel along with its clientele

More like a good three star instead of its four star comparisons

Terrible outdoor space, not enough space for sunbeds for the amount of people staying in hotel. A bit like a holiday camp with butlins facilities. Dining room like a works canteen. Food still nice

Evening entertainment poor, not enough staff to serve guests and serving drinks in plastic glasses on an evening not four star

Hotel also in need if refurb


By: Tracey hawden - Submitted 13th August 2012

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Travel Date: July 2012 Best for: Families with Infants Book now
Travelled with: Families with Teenagers Recommend to a friend: No
Also Reviewed: Operator: First Choice New Window

"The BitaCora"

Overall Hotel Rating:

Excellent

Open quote

Staff were very friendly and helpful, the food was excellent lots to pick from,The swimming pool was very nice


By: Wendy Capuano - Submitted 24th July 2012

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Travel Date: July 2012 Best for: Families with Teenagers Book now
Travelled with: Families with Teenagers Recommend to a friend: Yes
Also Reviewed: Operator: First Choice New Window

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"Hotel was fantatstic. "

Overall Hotel Rating:

Excellent

Open quote

the reception staff were excellent when it came to explaing where to go to certain areas. the food was excellent. Excellent postion where the hotel was.


By: Miss Sandra Wood - Submitted 10th July 2012

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Travel Date: June 2012 Best for: Young Couple Book now
Travelled with: Mature Couple Recommend to a friend: Yes
Also Reviewed: Operator: First Choice New Window

"Relaxing no problems holiday... But"

Overall Hotel Rating:

Good

Open quote

Very clean and well presented, traditional hotel.

Being a young couple found the dinner trousers policy dated. Also found the entertainment to not be of the greatest quality. Felt like the hotel were trying to hard to find different acts for each of the night instead of quality of them.

Pool was good, bar snack food was all takeaway standard ie burgers chips etc Recommend to eat in the restuarant for lunch as better selection of foods.

Staff were very friendly and felt like they had been there for years.


By: Ricky Mahoney - Submitted 2nd July 2012

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Travel Date: June 2012 Best for: Mature Couple Book now
Travelled with: Young Couple Recommend to a friend: Yes
Also Reviewed: Operator: First Choice New Window

"best family holiday ever!!!"

Overall Hotel Rating:

Excellent

Open quote

had a great family holiday here!!! couldnt fault the hotel at all. everything for kids from food to entertainment. location was superb and only 2 mins walk to beaches. bars and restaurants only 2mins and many of them. hotel perfect for variety of people. 1 of best hotels iv stayed in. food was excellent and im a fussy eater! breakfast was brilliant!!!


By: matt martin - Submitted 27th June 2012

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Travel Date: June 2012 Best for: Families with Infants Book now
Travelled with: Families with Infants Recommend to a friend: Yes
Also Reviewed: Operator: First Choice New Window