Hotel San Felipe

Added by Holidays Uncovered Team

Overall hotel rating for Hotel San Felipe:

Based on 14 reviews

Very Good Further information

Cleanliness

Excellent

Food

Very Good

Hotel entertainment

Below Average

Hotel service

Very Good

Kids facilities

Average

Location

Very Good

Room comfort

Excellent

Value

Very Good

Best for:

Mature Couple Mature CoupleFurther information


100%

of reviewers would recommend Hotel San Felipe to a friend

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Showing 1 - 14 of 14 reviews

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"pretty good alround"

Overall Hotel Rating:

Good

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very clean.food good choice a little cold but a microwave is on hand to give it a zap. all inclusive 10am-11pm my choice would be 11am untill midnight.didnt like that you had to pay to use the indoor swimming pool as that was deemed the spar area .plenty of sun beds.air con could have gone up a couple of notches but very quite.entertainent a joke.A ten minute stroll to the town along the prom.great place to get away for a week to chill. went on the mount teide trip 9hrs.why oh why do you have to go to see the town hall some old trees and a couple of old gift shops that wasted over an hr.could have had longer at the mount that you wanted to see in the first place.then they took us to a restaurant for lunch worst meal you could wish for the chef couldnt even fry an egg.take some rolls with you and just buy a drink there.


By: glenn burnham - Submitted 8th July 2012

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Travel Date: June 2012 Best for: Mature Couple Book now
Travelled with: Mature Couple Recommend to a friend: Yes
Also Reviewed: Operator: Independent

"very nice hotel,nothing to complain abou"

Overall Hotel Rating:

Very Good

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Hotel is situated in a very nice location.It has a wonderful view and beach is just across the street.Staff was friendly enough and food choices for breakfast and dinners were wide.


By: Zuzana Palesova - Submitted 22nd April 2011

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Travel Date: April 2011 Best for: Mature Couple Book now
Travelled with: Young Couple Recommend to a friend: Yes
Also Reviewed: Operator: First Choice New Window

"more for the mature couples"

Overall Hotel Rating:

Very Good

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me and my husband stayed at this hotel in jan 2010,the hotel is clean and well kept we were delayed from the airport and dident arrive till 1.30am in the morning ,but there was food put on for us in the resturant which my husband was pleased about,the beds were really comfy and we had a pool view ,which gives you a good view of mount tiede ,the food was ok never found anything wrong with it ,but would of liked more choice.the hotel entertainment (what we saw of it was aimed for the older more mature people ),but it seemed ok for them ,hence we went out and found molly malones a good irish bar .its a short walk from everything you need and there is some lovely restaraunts along the front and the walk along the front is nice the sea is very choppy but nice to sit and watch ,the whole place was very clean and well kept i would go back again ,when i was a bit older .


By: tina deary - Submitted 14th February 2010

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Travel Date: January 2010 Best for: Young Couple Book now
Travelled with: Young Couple Recommend to a friend: Yes
Also Reviewed: Operator: Thomas Cook New Window

"Much Improved"

Overall Hotel Rating:

Very Good

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My wife and I stayed for two weeks at the Bahia Principe San Felipe - all inclusive Nov-Dec 2008. We found the hotel to be of a high standard. I would rate this as one of the best 4 star hotels in which I have stayed. The staff are very professional and friendly without being intrusive. The rooms were bright, airy, clean and spacious. There was a very good variety of food with a chef staffing the grill at all meal times, cooking steaks, chops chicken fish etc. to order. I would especially recommend the Gazpacho soup and a trip to the Mediterranean restaurant is a must.

With the Euro being so strong against the pound – it was down to 1.09 while we were there compared to 1.40 this time last year -Tenerife is a lot more expensive than it was. Perfumes, cameras etc can be bought more cheaply at home. So, making an all-inclusive deal, good value.

During our stay, the weather was quiet cloudy but always warm enough to wear summer clothing. On days when the sun shone, temperatures reached 26 C

Two minor things to look out for, the cocktails tend to be quiet weak, but the mixed drinks – gin and tonic etc. are stronger. The fridge in the rooms is restocked twice a week – Tuesday & Friday - and not on a daily basis

Unlike others who have reviewed on this site, I would have no hesitation recommending the San Felipe and intend to return next year


By: Melena Stools - Submitted 2nd March 2009

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Travel Date: November 2008 Best for: Not Specified Book now
Travelled with: Party Animals Recommend to a friend: Yes
Also Reviewed: Operator: Airtours New Window

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"Hotel San Felipe review"

Overall Hotel Rating:

Very Good

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We have holidayed in Puerto many times before and have stayed in the San Felipe four times, the last being in September, 2006. There is plenty to do on the town and surrounding areas and it is much preferred to the south of the island, with its shabby landscape, buildings and (some)holiday-makers.

The San Felipe used to be a 5-star hotel, but it lost a star some years ago. The place recently changed ownership from H10 to Bahia Principe, which offers clients different tariffs, including all-inclusive. We weren't aware of this before we went, since ";All-inclusive"; clients (those bearing the red wrist band) are tempted to try to get their moneys-worth in eat and drink before they go home. The people staying at the Hotel this year were nearly all young, Spanish, loud, and with a number with small children. Dressing up for dinner was generally not observed, but since the majority of the Spanish clients did not report for dinner until after 9.30pm (they had been eating for most of the day, All-inclusive)we were well out of the way before then. The pool was an attractive, lively place, with lots of spare sun-beds and loud music with a hefty beat to it. The noise was turned down after complaints by some residents, (not us!) but the merriment continued into the night.

The hotel has been extensively refurbished and there are now three good restaurants (the general dining room, a sea-food restaurant and one serving Italian cuisine); the staff were helpful even though in our opinion, the recent change of ownership had caused them some difficulties in managing the new arrangements.

We've always liked this hotel, but I think it has outgrown us, so we'll be looking for somewhere else next year. A pity really.


By: Geoff Dearden - Cheshire - Submitted 1st October 2006


Travel Date: September 2006 Best for: Not Specified Book now
Travelled with: Not Specified Recommend to a friend: Not Specified
Operator: Portland Holidays New Window

"Hotel San Felipe review"

Overall Hotel Rating:

Average

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The San Felipe is in a reasonable spot, overlooking on of the only beaches Puerto.

Like all the supposed 4* hotels in Puerto it's pretty average. The rooms are clean and tidy on the whole but need some money spent on them - this is particularly true for the bathrooms.

Pool facing rooms suffer from the noise of an airconditioning unit that services a nearby shopping mall. I found this annoying at night on the balcony.

Sea facing rooms have lots of sea noise but this is quite nice. You get bit of noise from the road but nothing that would bother you. The rooms are not as sunny as the back. If you get the choice then go for a left corner room (when facing the front of the hotel from outside). You get a huge balcony and sun around the day plus a sea view).

The hotel is OK. The entertainment is pretty dire unless you are old or German. The food caters for Germans too and is not great at all. I'd suggest BandB or if you get more then get your evening meal credit transferred to lunch and then you can get OK food by the pool.

The pool is nice. It's bit noisy re: the aircon as mentioned above but not a biggy.

It's probably the best 3/4 star in Puerto. Not a patch on the expensive ones but the best of an average lot.

Puerto is a nice place. It's not as chavvy as the other side of the island which is dreadful IMO, if you like Playa then you won't like this. If you like Puerto you won't like Playa.


By: Neil C - Submitted 1st January 2006


Travel Date: September 2004 Best for: Not Specified Book now
Travelled with: Not Specified Recommend to a friend: Not Specified
Operator: Thomson New Window

"Hotel San Felipe review"

Overall Hotel Rating:

Average

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the resort itself is lovely. i would not say the staff in the hotel were friendly or helpful. the food was poor. although we enjoyed our holiday i would not stay at the san felipe again.


By: James McKenzie - West Lothian - Submitted 1st July 2004


Travel Date: April 2004 Best for: Not Specified Book now
Travelled with: Not Specified Recommend to a friend: Not Specified
Operator: Other

"Hotel San Felipe review"

Overall Hotel Rating:

Excellent

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My wife and i have had many holidays in Tenerife amd always at the same hotel. After a spell of several years not going to Tenerife we went for the week April 17 to 24 2004.

The hotel - Excellent
Staff - Excellent
Cleanliness - Excellent
Pool and facilities - Excellent

FOOD: Absolutly dreadful for a four star hotel, all meals are buffet and the dishes are cold and greasy. One does not expect ";Gordon Ransey"; but we could have eaten better in McDonalds.

Unless the food improve this will be our last visit to the San Felipe and that would be a shame.

Brian Church


By: Brian and Brenda Church - 67 years and 66 years - Submitted 1st April 2004


Travel Date: April 2004 Best for: Not Specified Book now
Travelled with: Not Specified Recommend to a friend: Not Specified
Operator: Other

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"Hotel San Felipe review"

Overall Hotel Rating:

Excellent

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We had a lovely week in Jan 2004, room nice,sea view,clean,no cockroaches,food really good, hotel in nice area,staff nice ,not over friendly,but most helpful.Weather warm,the cloud was there as we was warned, still better than England!The pools and gardens in hotel great.

Loro Park made a nice day out,the free road train was good and run every 20mins.Didnt do any other trips ,did go to the festival of the three Kings on Jan 5th,nice atmosphere and good fire works at end.

Some lovely restaurants,beautifull special coffees and sangrias,the cakes amazing,but didnt need them as food at hotel was to good and good choice,even if fusy like my husband!Would go back to that resort and hotel,pretty place,enjoyed holiday very much.Sea not a lot of good for swimming,but hotel has pool if not there is a big pool place on front,wish i was there now!!!


By: Jill King -Kent - Submitted 1st January 2004


Travel Date: January 2004 Best for: Not Specified Book now
Travelled with: Not Specified Recommend to a friend: Not Specified
Operator: First Choice New Window

"Hotel San Felipe review"

Overall Hotel Rating:

Poor

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We arrived at 1am to be told that there was no food or drink available. On entering our room it was most dissappointing to see a badly stained carpet. The furniture needs replacing, bath chipped and stained.

The only good point of the room was its adequate size!!!!!!!!!!

The only happy member of staff we met was probably the lowest paid!! It was the cleaner!! The rest of the staff looked miserable!!!

The food was terrible and always cold!!

I would not reccomend this to anyone!!!!


By: Unsatisfied Guest - Manchester - Submitted 1st December 2003


Travel Date: November 2003 Best for: Not Specified Book now
Travelled with: Not Specified Recommend to a friend: Not Specified
Operator: Other

"Hotel San Felipe review"

Overall Hotel Rating:

Good

Open quote

We went to Puerto de la Cruz in the first 2 weeks of November with the main aim of getting some Winter sun without having to fly for many hours to places like India or Thailand. Tenerife certainly delivered in that respect - fairly cheap, close and mostly sunny.

Puerto is a nice holiday destination. It's mostly touristy but still maintains the character or it's town. There is quite a bit to do including the Loro Parque (a zoo with aquarium, dolphins etc etc), the Botanical Gardens and easy access to the rest of the island).

There is a world of difference between Puerto and the other main holidays centres. Playa (on the south of the island) is package tour hell, crammed with barechested brits getting very drunk in English bars. We went to see what it was like and couldn't even stand 1/2 a day there. Puerto is much more relaxed and comsopolitan. Sure it tends to attract quite a few elderly visitors but younger folks can still find stuff to do until the small hours. There are two smallish beaches at Puerto offering the usual black sand and infrequently good bathing due to some fairly major wave and current activity. The massive and stylish Lido offers saltwater swimming as a cheap alternative. Other resorts like Los Gigantes are OK but very small. We visited most of them but were very glad we chose Puerto.

The weather is a slight problem. Warm currents, winds and the mountains conspire to give the north a lot more cloud and rain than the south. I think hiring a car is a good idea. Everytime we saw clouds arriving, we just drove to San Andres (just outside Santa Cruz) where an large artificial beach and excellent swimming offers fairly consistent sun but without the larger louts of the major southern resorts.

The town offers loads of restaurants. Most of them, especially near the sea-front and the square are very average, with the same choice of food, cooked without much style and only cheapish. You need to look around. I can recommend the Papaya and El Annexo (next door, related) for cheap and decent canarian fayre. El Regulo is a cut above the rest with suitably sniffy staff. Imust admit I was getting bored with eating out by the end of 2nd week. As a general tip for finding good food - avoid seafront resterants unless you are just there for the view. Avoid resteraunts who try to hassle you inside by forcing flyers or menus on as you walk past and avoid resteraunts where they have photos of plates of food. There are quite a few decent bars around. Again, be careful with the common tourist ones. Brand name spirits are expensive, generic spanich ones aren't. If you ask for a vodka and orange they'll often give you Smirnoff and charge you 5 euros. Unless you really like Sminoff you could pay half that for a domestic brand.

The San Filipe was OK. The foyer is nice, the bar area a bit chintzy, the rooms are nice but the bathrooms need renovating. To be honest, I've never thought Spanish 4 star hotels are particularly great and I've not changed my mind. I looked into the foyers, rooms and resterants of a few hotels we'd seen (Atlantis, El Tope etc) advertised just out of interest and they looked worse.

The food was pretty grim - breakfasts weren't too bad but the evening food was awful. The provide a buffet but don't tell you what they are serving so it can be hard to choose. Veg is uniformly overcooked and probably from frozen or tinned, range of dishes quite small and the overall standard of meals was generally unsatisfactory. I've heard you can swap your evening meal allocation for lunches - if that is true then I'd do that and use the money saved to find some nice resteraunts in the evening.

The staff were OK - the usual mix of helpful happy people with the odd sullen person here and there. They got a bit annoyed by us wanting to choose our own table but personally I don't want to sit near a work-area where waiters are scraping unwanted food off peoples plates into a bin liner!

The pool area is nice with a large pool, trees and a bar. There are a lot of Germans at the hotel and dispite having a policay against reserving sunbeds, they manage to do it anyway! One thing worth noting is that the pool gets sun nearly all day. Not many of the other hotels you'll see on recommended do. Most of them only get a very small amount due to being overshadowed by other buildings. At the back of the hotel you get the sun on your balcony but there is some noise from a large airconditioning unit, which is part of the adjacent shopping centre. I found this annoying if we left the window open at night. We moved to another room on the front of the hotel which is just as noisy but due to the sea which for some reason isn't at all annoying. This is a good tip for anyone staying here or at any other hotel - have a look at the hotel from the outside and try to see which rooms get the sun etc and don't just accept the room they offer. There is nearly always more than one room free so ask to look at a few. We eventually got a corner room which had a much larger balcony and sun in the morning and evening.

I hear the San Filipe was a really nice hotel 10 years ago but they've let it slip and it seems like that. Probably one of the better hotels in Puerto but still not all that great.


By: Neil Clifford, London - Submitted 1st November 2003


Travel Date: November 2003 Best for: Not Specified Book now
Travelled with: Not Specified Recommend to a friend: Not Specified
Operator: Other

"Hotel San Felipe review"

Overall Hotel Rating:

Very Good

Open quote

The Hotel San Felipe is fully deserving of its 4* rating, the staff are very experienced and helpful without being intrusive, easily the most professional I have encountered in over 35 years of travelling abroad.
The restaurant is very good with no scramble for tables and very flexible dining times, the food at breakfast tended to be better than that at dinner, although this would entirely depend on personal choice.
The rooms are spacious and well equipped although the mini-bar and safe rent can add up to 57 Euros to a two week stay. The air conditioning however was pretty mediocre.

The clientel was mainly Spanish with a few British and German tourists as well. Everyone was very friendly and couteous and there were NO sun bed reservations by the pool , always plenty available at all times of the day.
Puerto is a lovely resort with lots of good places for lunch and plenty of places to walk and relax . A far cry from thr Time Share touts of the Southern resorts(beware of Holiday Club rabble who seem to assemble around the area in front of the Hotel Las Vegas)(They are not connected in any way to that hotel).
A very enjoyable holiday to a fine Hotel and a lovely resort. Highly reccomended.


By: Peter Shiel - Submitted 1st July 2003


Travel Date: June 2003 Best for: Not Specified Book now
Travelled with: Not Specified Recommend to a friend: Not Specified
Operator: Other

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"Hotel San Felipe review"

Overall Hotel Rating:

Very Good

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although hotel is being refurbished from floor 1 to 7, the hotel was excellant, the staff were very freindly, they also love children around,although this hotel is not for children, other guests were around 55+ and some guests did resent children being there,food was ok, again not a great deal of choice for children.

the 3 pools were great and very inviting, night entertainment was geared up for the over 50's. puerto is a lovely place to visit loads to do and see, far better than the south when you have kids with you, the promenade is a nice walk in the evening. the best trip of the holiday was loro parque, take the free ";wally"; train, do not miss this day out it is superb we went at 9.30am and left at 6.30 pm and never got bored at all, some advice if you take the kids you dont have to pay for them 6 and under although some places will try and charge you so shop around,

overall we had a brilliant holiday, hotel was superb (although its not for kids) staff were excellant, great resturants, lovely views, and no airport delays!!!. beware of touts asking you to complete holiday survey they will rub a scratch card and say you have won 150 euros and cart you off to a hotel, the touts are always around the "; mcdonalds"; area on the promenade.


By: alan griffin-spalding - Submitted 1st June 2003


Travel Date: May 2003 Best for: Not Specified Book now
Travelled with: Not Specified Recommend to a friend: Not Specified
Operator: Airtours New Window

"Hotel San Felipe review"

Overall Hotel Rating:

Excellent

Open quote

We booked a last minute, allocation on arrival package through Going Places. They found us this deal with 1st Choice, which guaranteed HB in a 4* hotel, in the North with premium seats included in the price. We knew we did not want to end up in Playas de la Americas in the South, so we felt reasonably safe taking a chance with something in the north. As it turned out, we were really lucky. The premium seats with Air 2000 meant my 6'3 husband had lots of leg room.

Arriving in Tenerife, we were quickly allocated the San Felipe and we breathed a sigh of relief as we had heard it was quite a decent hotel. We were immediately impressed. It has a smart, old fashioned elegance, although the hotel itself is probably circa 1970 (as are many of the tower block hotels in the immediate area). The staff are efficient and friendly. We were given a large corner room on the 13th floor with a balcony over looking the beach with the artificial lagoon beyond. Maybe we just hit lucky, as most of the rooms are not as big. The hotel was apparently being renovated on certain floors, but we didn't notice this at all. The food for both breakfast and dinner (both buffets) gave an excellent choice. We even had lunch by the pool a couple of times and that was excellent too. The clientel was generally 45+ - a mix of spanish, germans and british. Although it was not compulsory for gents to wear a tie at dinner, most people were dressed very smartly for both breakfast and dinner which was nice (I really don't like seeing people dressed for the beach whilst I have my meal!).

Location wise, the hotel is good if you have a walking disability as it is level, has slopes for wheelchairs and is close to shops, the beach and the lagoon. Pool area is very nice and pool is lovely (no scramble for sun beds and pool man supplies you with mats and towels). The resort seems to cater mainly for the older generation, but apparently this changes slightly throughout the year. We loved Loro Park (free train operates from near the hotel). The Botanical Gardens and Orchid Gardens are worth a visit (very tranquil). In the evening we were quite happy with a stroll around the shops, stopping now and again for a coffee and drink. By 11pm things are very quite!

No complaints with 1st Choice. We attended the Welcome Meeting but did not bother to book any excusions, other than to book our Loro Park tickets through the rep which saves queing on the day (price is the same). If you want a very quiet holiday, then this is the place. Much prettier than the south and the occasional clouds gives relief from the hot sun.


By: A Morgan - Submitted 1st April 2003


Travel Date: March 2003 Best for: Not Specified Book now
Travelled with: Not Specified Recommend to a friend: Not Specified
Operator: First Choice New Window