Garden Of Sun Hotel

Added by Holidays Uncovered Team

Ranked

40 th

out of:


Overall hotel rating for Garden Of Sun Hotel:

Based on 97 reviews

Good Further information

Cleanliness

Good

Food

Average

Hotel entertainment

Average

Hotel service

Average

Kids facilities

Average

Location

Good

Room comfort

Good

Value

Average

Best for:

Families with Young Kids Families with Young KidsFurther information


49%

of reviewers would recommend Garden Of Sun Hotel to a friend

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Showing 1 - 15 of 97 reviews

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"Our third or fourth visit here"

Overall Hotel Rating:

Excellent

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As this was our fourth visit to this hotel i think that speaks for itself, the reception staff were not as friendly as on previous occasions ,the room service and housekeeping were good but usually arrived late in the day, a few visitors complained of the food being cold for a couple of days but there was plenty to choose from, plenty of room at the pool, and the pool bar was great, Fatma, in the lobby bar was really on the ball, (a great little girl who got married two days after we left, Memet, the jewellery man was there and gave us a good deal on gold items we purchased from him, the waiters in the dining room were fantastic, only too pleased to help in any way they could (especially one called Kanan) who spoke very good english, alll in all we had a great fortnight again and hope to book again for next May


By: Mr. & Mrs. Sommerville - Submitted 29th September 2013

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Travel Date: September 2013 Best for: Families with Young Kids Book now
Travelled with: Mature Couple Recommend to a friend: Yes
Also Reviewed: Operator: First Choice New Window

"Garden if sun dissapiontment"

Overall Hotel Rating:

Poor

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We stayed here in 2010 and loved which is why we returned unfortunately the hotel has become run down dirty and managed very poorly. Meal times were awful un organised dirty canteen style with very poor choice of hot food as Turkish food lovers we were disappointed to find hardly any Turkish dishes being served just pans if slop we ended up eating out a lot which defeats the object of all inclusive holidays Pool side very dirty and run down dirty worn out plastic cups to drink from and sunbeds never cleaned as food and drink spill ages were clearly dried on and old. Rooms standard very rarely cleaned most evenings between 7 and 8 a maid would knock on the door and pass clean towels in. Entertainment team tried their best with what resources they had we did feel sorry for them as they really tried hard and was rather embarrassing for them again poorly managed the entertainment manager was more interested in trying to pull middle aged women. Sadly our stay has made us decide never to return.


By: Pimlett - Submitted 5th September 2013

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Travel Date: August 2013 Best for: Families with Young Kids Book now
Travelled with: Families with Young Kids Recommend to a friend: No
Also Reviewed: Operator: First Choice New Window

"Garden if sun dissapiontment"

Overall Hotel Rating:

Poor

Open quote

We stayed here in 2010 and loved which is why we returned unfortunately the hotel has become run down dirty and managed very poorly. Meal times were awful un organised dirty canteen style with very poor choice of hot food as Turkish food lovers we were disappointed to find hardly any Turkish dishes being served just pans if slop we ended up eating out a lot which defeats the object of all inclusive holidays Pool side very dirty and run down dirty worn out plastic cups to drink from and sunbeds never cleaned as food and drink spill ages were clearly dried on and old. Rooms standard very rarely cleaned most evenings between 7 and 8 a maid would knock on the door and pass clean towels in. Entertainment team tried their best with what resources they had we did feel sorry for them as they really tried hard and was rather embarrassing for them again poorly managed the entertainment manager was more interested in trying to pull middle aged women. Sadly our stay has made us decide never to return.


By: Pimlett - Submitted 5th September 2013

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Travel Date: August 2013 Best for: Families with Young Kids Book now
Travelled with: Families with Young Kids Recommend to a friend: No
Also Reviewed: Operator: First Choice New Window

"Garden if sun dissapiontment"

Overall Hotel Rating:

Poor

Open quote

We stayed here in 2010 and loved which is why we returned unfortunately the hotel has become run down dirty and managed very poorly. Meal times were awful un organised dirty canteen style with very poor choice of hot food as Turkish food lovers we were disappointed to find hardly any Turkish dishes being served just pans if slop we ended up eating out a lot which defeats the object of all inclusive holidays Pool side very dirty and run down dirty worn out plastic cups to drink from and sunbeds never cleaned as food and drink spill ages were clearly dried on and old. Rooms standard very rarely cleaned most evenings between 7 and 8 a maid would knock on the door and pass clean towels in. Entertainment team tried their best with what resources they had we did feel sorry for them as they really tried hard and was rather embarrassing for them again poorly managed the entertainment manager was more interested in trying to pull middle aged women. Sadly our stay has made us decide never to return.


By: Pimlett - Submitted 5th September 2013

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Travel Date: August 2013 Best for: Families with Young Kids Book now
Travelled with: Families with Young Kids Recommend to a friend: No
Also Reviewed: Operator: First Choice New Window

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"Not good! "

Overall Hotel Rating:

Poor

Open quote

Food terrible, hotel reception arrogant and hardly no any English. Public areas e.g reception and dining room HOT, no air conditioning in there at all. Maid cleaning service very poor. Was there for a fortnight and 1st week had a job getting them to clean room, just once the 1st week. No clean towels or toilet rolls. Resulted in everyone helping there selves off the trolley. If you we're lucky enough to get your room cleaned it was 6pm onwards when it was shower time and time to get ready to go out. Always go with first choice but feel really let down by this hotel. Felt sorry for poor Abbie the first choice rep. Queues of people complaining everyday. Good points the pool.


By: Kerry sanders - Submitted 27th August 2013

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Travel Date: August 2013 Best for: Families with Young Kids Book now
Travelled with: Families with Young Kids Recommend to a friend: No
Also Reviewed: Operator: First Choice New Window

"Value for money family holiday"

Overall Hotel Rating:

Good

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My family and I have been to Turkey several times and this is the first hotel we have stayed at where we found the reception staff to be very rude. The Turkish entertainment was very poor and one of the reps in particular 'Momo' was his name got into conflict on a regular basis with many families. He was very rude and abrupt and made some very nasty comments to some individuals. The bar services and food was very good, lots of choice and always hot. The restaurant however was a little rammed and the outdoor eating area is fr too small for the size of the hotel and guests. Overall we enjoyed our sty but would not go back.


By: Mrs Nina Harrington - Submitted 18th August 2013

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Travel Date: August 2013 Best for: Families with Young Kids Book now
Travelled with: Families with Young Kids Recommend to a friend: Yes
Also Reviewed: Operator: First Choice New Window

"Nice hotel shame about the food"

Overall Hotel Rating:

Good

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The hotel was a nicely presented it was clean and staff courteous but not friendly. The rooms were big enough but on arrival they hadnt made up the 3rd bed for my son which at 5am is not helpful. The pools were clean the small pool perfect for my children but the big pool was too deep i could not stand up in it. Entertainment was average some of the kids activities were ok but it was the same things most days. We also were told on booking ice creams were included in all inclusive which they weren't which was very disappointing!!! Now the food... Whilst it was beautifully presented you had no idea what you were eating unless you were Turkish and there were flys landing all over. it wasn't nice at all which really let it down. It was also hamburger & chips or Turkish pizza & chips for snacks every day for two weeks & the portion size they gave us compared to the tukish guests was ridiculous my son was given 6 chips one day and the Turkish had their plates piled high & they also pushed to the front & got served!! We would go back to turkey again but not to the garden of sun nor would we go all inclusive as there are plenty of lovely restaurants to try!!!


By: Hayley Wike - Submitted 9th August 2013

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Travel Date: July 2013 Best for: Families with Young Kids Book now
Travelled with: Families with Young Kids Recommend to a friend: No
Also Reviewed: Operator: First Choice New Window

"Ups and Downs but overall great holiday!"

Overall Hotel Rating:

Very Good

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The Garden of sun hotel was overall a lovely hotel in a fantastic location. It is only a 10 minute walk to the resort centre but there are also some really good bars around the hotel. In particular Sky Bar which offer a free pick up service! The only negatives about the hotel are the lack of choice of food particularly at breakfast. However lunch and dinner we could always find something to eat. Another negative is the guy that mans reception at night, whenever we asked him a question his response was almost every time "I dont know" even in regards to the hotel entertainment and where it was being held on the grounds. The rooms were spotless and very comfortable, my only criticism would be that the maid seemed to turn up at 5:30pm to clean our room when we had been out of it all day. The shop on site is really reasonably priced and the guy who runs it is very friendly and helpful in regards to where to visit in the local area.


By: Brendan Best - Submitted 21st June 2013

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Travel Date: June 2013 Best for: Young Couple Book now
Travelled with: Young Couple Recommend to a friend: Yes
Also Reviewed: Operator: First Choice New Window

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"Really Disapointing!!"

Overall Hotel Rating:

Below Average

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Me and my boyfriend stayed here from the 3rd Sept to the 17th, it was our first holiday together and we were really disapointed. Im not going to write a really long winded review, because i wrote everything i needed to in my complaint letter. To cut it short, we didnt have a bad holiday at all, but what was meant to be a 4* we would not rate as a 2* hotel. The food was appalling, always luke warm or cold, never hot! the selection of hot food wasnt great and got very repetitive after a few days, although there is a massive selection of salad if thats all you want to eat. The drink selection is even worse, really bad alcohol and soft drinks choice was coke, lemonade, fanta or awful tasting juice. Our room was not always cleaned, but when it was it was done ok, even though our bed sheets were never changed in 2 weeks. Some staff were very rude and couldnt care less about you, although Mesut the barman is absolutely brilliant!!!!! I would say this hotel would be ok to stay at if you want to eat out all the time, the food and drink are the main problems with this hotel, but there are many many more. I would advise anyone thinking about booking to read the reviews very carefully!!!!!!!!!


By: Sarah Burton - Submitted 25th September 2012

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Travel Date: September 2012 Best for: Families with Young Kids Book now
Travelled with: Young Couple Recommend to a friend: No
Also Reviewed: Operator: First Choice New Window

"-"

Overall Hotel Rating:

Good

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The first day that me and my fiance arrived we thought wow look at this hotel its beautiful it wasnt until the evening that we found out the food was absolutly discraceful. I would not recommend this hotel to anybody, everywhere we went even out the hotel there was people saying how bad the food was and i heard so many people complain about it even a chef which is really bad. They really need to sort the food out because they will definatly loose clients otherwise which is really bad. Also our door didnt work for the whole intire 2 weeks that we were there and we asked them 3 times still didnt fix it. Also they should tell people when they arrive that check out time is 12 clock because we didnt get told and i ended up having the worst day possible as some receptionist was being very sarcastic and trying coning us out of money which we didnt have. The hotel is beautiful still paint jobs to be done around the place i would expect more from this 4/5 star hotel which i would not rate this hotel either that. Area was ok the distance not too bad from hotel to town and beach practically went to beach and town everyday. Breakfast omg i was so hungry in the morning and so was my fiance who is a big eater and there was no english food there it was appauling. The amount of money that we payed for this holiday i expected more tbh. Definatly will not be going back oh and one ore nag the drinks omg u dont get a great range infact not a range at all tbh, there was vodka there beer and wine no cocktails no baileys no malibu no no nothing and you had to pay after 11 clock which i thought was silly even for cup of tea. You couldnt help yourself to the drinks either the employees had to serve you for fizzy drinks. Overall me and my fiance made it a good holiday because we had to we spent all this money and we didnt want it to be ruined and the bedroom as well was up to our standards, i am seriously not a nagger i usually dont like debates and nagging but this is one hotel that i am happy to nag about!.One absolutly greatt thing to do at the hotel though is to get your photo taken by one of the professional photographers omg they are absoltly brilliant that is a must trust me.


By: Chloe Machin - Submitted 20th September 2012

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Travel Date: August 2012 Best for: Mature Couple Book now
Travelled with: Young Couple Recommend to a friend: No
Also Reviewed: Operator: First Choice New Window

"DO NOT BOOK HERE!!!!!"

Overall Hotel Rating:

Poor

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my mother and i spent a week here and this was the worst holiday EVER!! after 1hour 40 mins on a scarey coach journey we arrived at the hotel met by staff who were very rude and quite aggressive basically couldnt be bothered with us. the bell boy was lovely and took our cases to our room. there was no where of getting any refreshments on arrival except our mini fridge in our room which was hot! after a few hours sleep we woke to go and get breakfast there was alot of food to choose from but the amount of flies on the food put us off. so toast it was! back to our room for a shower there was no hot water our hair dryer and air con didnt work and after 3 days of complaining it finally got fixed. the hotel food got worse throughout the week most people coming down with diarrhoea and vomitting plus lots of eye/ear infections. The meats werent cooked properly everyone complaining but nothing got done about this. so we lived on chips rice with abit of salad all week! drinks are given in plastic cups which arent cleaned properly lip stick marks still on cups everyone had cold sores it was disgusting, staff only fill cups half full and your only allowed to take 2 drinks at a time from the bar at any one time. after 11pm you have to pay for drinks thought this hotel was all inclusive. we both had a turkish bath which was nice untill the blokes scrubbing your legs tried to get in your knickers and laugh and joke in there language....DO NOT HAVE ONE IF YOUR FEMALE!!!! the staff we very rude maybe it was a language barrier but if you complained theyd write it down and fob you off. The blokes were very inappropriate towards females i had to pull one aside and tell him to f.off which eventually he did!! dont stand any nonsence from them you need to put them in there place on day 1. the pool was lovely but deep all the way round no good for non swimers the blokes will chuck you in the pool if you dont join in with the pool games/entertainment you have to be very firm with them or they will annoy you throughout your holiday! sunbeds are easy enough to get but the blokes again move your towels swap them with other peoples and take your umbrellas. kids pool small has 2 slides which only operate 2-3 hours a day not alot else for kids to do. entertainment staff were useless there is meant to be a kids club but the staff dont stay with the kids they go off and do there own thing leaving the kids aloan they should be sacked. the dj is horrible very inapppropriate trying to kiss young females while there parents had gone to the toilet or to grab drinks. We went out into the town in the evenings but again the guys try and drag you in the shops if you dont buy anything they get very angry with you a family got pestered and the dad refused to buy a jacket and got chassed by some guys with knifes all over not buying a top so be very careful out here its defo not safe. theres a lovely restuarant opposite garden of sun reception the food is amazing and the staff are brilliant especially emra there very aware of all the problems at garden of sun and will help you in any way possible. on departing gos we had to check out at 12 mid day for pick up at 21.15 there is a room down stairs in the spa available for showering but everyone is in there!! they charge 40 for a late check out which only gives you 4 hours extra....10 a hour errrr no! they will try and charge you for the mini frige on checkout 80TL errr i dont think so put your foot down and say no they treaten the police but ignore them why should you have to pay for a drink in an all inclusive hotel??? i will NOT be returning here EVER for those of you who have a holdiday booked here good luck its not a 4* it shouldnt even meet a 1* standard DO NOT BOOK A HOLIDAY HERE!!!!! not unless you want food poisoning or pestered by blokes!


By: naomi - Submitted 18th September 2012

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Travel Date: August 2012 Best for: Mature Couple Book now
Travelled with: Mature Couple Recommend to a friend: No
Also Reviewed: Operator: First Choice New Window

"AWFULLL!!!!!!"

Overall Hotel Rating:

Poor

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Pool freeeeezing, food choice appalling even though they do not eat pork it is a joke what they serve here! Loads of people ill, kids coming out the pool purple! Turkish people horrible rude and don't care about English people. Room walls so thin!!! I can't believe you as first choice/Thomson would sell this place as a holiday for someone! Surely you would read the reviews and listen! Would never book with first choice again in case I got a hotel like this one!!!!!


By: Chloe Percy - Submitted 14th September 2012

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Travel Date: September 2012 Best for: Families with Infants Book now
Travelled with: Young Couple Recommend to a friend: No
Also Reviewed: Operator: First Choice New Window

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"Garden of Doom"

Overall Hotel Rating:

Poor

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this hotel is a disaster area. Do not go. Requests from reception not met barking dogs view of a dump with the sea in the background unsafe pool food cold not a 4 star more like 2.


By: Frank Wilson - Submitted 13th September 2012

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Travel Date: September 2012 Best for: Party Animals Book now
Travelled with: Young Couple Recommend to a friend: No
Also Reviewed: Operator: First Choice New Window

"5*?"

Overall Hotel Rating:

Good

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I would not describe this hotel as a 5 star but can see why it gets away with it due to the spa and jim. the rooms were confortable and cleaned to a good standard although you could not say that for the main pool. the reception staff were rude at best but all other staff seemed to care for you. the best service was reserved for the turkish quests who had timeshares on the top two floors of the hotel. we expected more for our money which is a shame as all the ingredients are their to make this hotel absolutely fantastic.


By: David Swainson - Submitted 3rd September 2012

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Travel Date: August 2012 Best for: Families with Young Kids Book now
Travelled with: Families with Young Kids Recommend to a friend: Yes
Also Reviewed: Operator: First Choice New Window

"4 star hotel already downgraded to a 3 "

Overall Hotel Rating:

Below Average

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Hotel supposed to be a 4 star, however downgraded to a 3 star from next season. We travelled with a young family and other that the pools, there is nothing else for kids to do. Kids club is a dirty run down shack with not even a crayon in it. Whilst the main area's and pool are kept clean, the rooms are barely touched during the 2 week stay. The patio doors do not lock ( not good with young clildren) and play area falling apart. The reception staff have very little interest in helping you and the same can be said for the rep! The hotel is currently being marketed as a time share, therefore on a daily basis a larger number of visitors arrive to spend the day using the already stretched facilities. On the plus side , the food was good and the hotel is in a great location.


By: Georgina Loom - Submitted 28th August 2012

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Travel Date: August 2012 Best for: Mature Couple Book now
Travelled with: Families with Young Kids Recommend to a friend: No
Also Reviewed: Operator: First Choice New Window