The Croham Hotel Reviews
Travellers who visited the The Croham Hotel rated the hotel on average as...
Based on 2 reviewshotel Reviews
| Excellent |  | (1) |
|---|---|---|
| Very Good | | (0) |
| Good | | (0) |
| Average | | (0) |
| Below Average | | (0) |
| Poor | | (1) |
The Croham Hotel reviews (1-2 of 2)
1
Overall Rating
Cleanliness
Food
Hotel service
Location
Room comfort
Travel Date: October 08
"Poor....."
Submitted in November 2008 by: Belinda Ballard
Operator: venere.com
I would recommend avoiding this hotel... booked a double for myself and a triple for my children. requested adjacent rooms having checked they existed by telephone prior to stay. Given rooms across the corridor when checking in. Double room had hardly enoug...
I would recommend avoiding this hotel... booked a double for myself and a triple for my children. requested adjacent rooms having checked they existed by telephone prior to stay. Given rooms across the corridor when checking in. Double room had hardly enough room to move in. No-one available to help with bags when checking-in. Only staff in hotel at the time was receptionist. Windows in room let in cold air when closed. Wind howled round roof and rattled like badly.... couldn't sleep as floorboards creaked whenever anyone went past and walls paper-thin. Breakfast was pathetic. Went down to eat at 9.00 (had been advised it finished at 9.30) to find 1 rasher of bacon on buffet. Asked if more food was available and was told it would be coming...... some odd looking fried eggs turned up after ten minutes.... some cold beans another 10 minutes later and at about 9.25 some sausages. We had to ask twice for toast and tea. Advised that there would be no more bacon! Kids had long given up and didn't eat at all. Fruit provided on cold "selection" was off. Decided not to stay the two nights I had booked. The GM would not refund me the cost of the second night as I had not booked direct with the hotel. I was not prepared to pay for another night of no sleep and no breakfast and left without "chip & pining" my card. I was billed both nights anyway as the GM was adamant I had to pay for both nights regardless of their lack of service. Compalined to GM about the overall quality of my stay and got no sympathy or help with my predicament, I feel that all he cared about was getting my money.
Submitted in November 2008 by: Belinda Ballard
Overall
Didn't stay long enough to review properly
Overall Rating
Cleanliness
Food
Hotel service
Location
Room comfort
Travel Date: September 08
"Not So Great Weather - Great Hotel"
Submitted in September 2008 by: jennie avramovic
Operator: Internet - bounemouth town
Well what a great long weekend in bournemouth! The weather was really wet and horrible, however the hotel definatly cheered us up. The room was very well appointed, staff charming, great they knew what to do in bournemouth apart from the beach stuff. Will ...
Well what a great long weekend in bournemouth! The weather was really wet and horrible, however the hotel definatly cheered us up. The room was very well appointed, staff charming, great they knew what to do in bournemouth apart from the beach stuff. Will recomend this hotel to any one. The no nonsence way in which this hotel works is much better and warming than the other low budget chain hotels in the area (travelodge, premier) The staff were also telling us of the masive refurbishment they are about to have which will definatly bring the hotel into the 21st century- again unlike others in the area! And needless to say we will paying a visit then too.
Submitted in September 2008 by: jennie avramovic
Overall
Bournemouth is a great multi cultural town fantastic for shopping and beaching! Really close to lots of attractions, worth a visit for sure.
1
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